Hi, I'm Dwayne Williams, a UX design student with a solid IT support and graphic design background. I blend technical proficiency with creative problem-solving to craft intuitive and accessible digital experiences. I'm currently pursuing a Bachelor of Science in User Experience Design at Western Governors University, focusing on user-centered design principles, wireframing, prototyping, and usability testing. I aim to enhance user experiences through thoughtful design solutions. On the side of school I’m actively practicing freelance graphic design gigs since 2019, self taught. I have familiarity with Adobe Suites, Figma, Canvas, and other graphic arts apps. Various local small business owners have utilized my services from barbers, to restaurants.

Dwayne Williams

Hi, I'm Dwayne Williams, a UX design student with a solid IT support and graphic design background. I blend technical proficiency with creative problem-solving to craft intuitive and accessible digital experiences. I'm currently pursuing a Bachelor of Science in User Experience Design at Western Governors University, focusing on user-centered design principles, wireframing, prototyping, and usability testing. I aim to enhance user experiences through thoughtful design solutions. On the side of school I’m actively practicing freelance graphic design gigs since 2019, self taught. I have familiarity with Adobe Suites, Figma, Canvas, and other graphic arts apps. Various local small business owners have utilized my services from barbers, to restaurants.

Available to hire

Hi, I’m Dwayne Williams, a UX design student with a solid IT support and graphic design background. I blend technical proficiency with creative problem-solving to craft intuitive and accessible digital experiences.

I’m currently pursuing a Bachelor of Science in User Experience Design at Western Governors University, focusing on user-centered design principles, wireframing, prototyping, and usability testing. I aim to enhance user experiences through thoughtful design solutions.

On the side of school I’m actively practicing freelance graphic design gigs since 2019, self taught. I have familiarity with Adobe Suites, Figma, Canvas, and other graphic arts apps. Various local small business owners have utilized my services from barbers, to restaurants.

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Language

English
Fluent

Work Experience

Graphic Designer at Infinite Will
January 1, 2019 - Present
Developed unique business identities including logos and icons; created graphic illustrations; collaborated with clients to ensure designs align with their vision; stayed updated on new techniques to enhance design proficiency.
Customer Service Representative at Covetrus
August 1, 2024 - June 1, 2025
Provided timely and empathetic support to pet owners and veterinary professionals for prescription medications, order statuses, and delivery tracking; assisted customers navigating the online platform; resolved billing and shipment inquiries; maintained HIPAA-compliant records; collaborated with pharmacy and logistics teams to resolve issues.
Inventory Specialist at AVIALL
July 1, 2014 - June 1, 2020
Managed inventory using SAP and Excel; implemented a cycle counting program; conducted regular audits and storage organization to optimize space; assisted with loss prevention.
Business Customer Support at Chase
September 1, 2011 - July 1, 2014
Handled high-volume inbound calls; assisted business customers with online banking, account inquiries, and technical support; resolved discrepancies and escalated priority issues as needed.

Education

Bachelor of Science in User Experience Design at Western Governors University (WGU)
September 1, 2024 - December 3, 2025
Certification of Completion - Information Technology Security Administration at MyComputerCareer
January 11, 2030 - April 1, 2024

Qualifications

Adobe Suite Certification
January 11, 2030 - December 3, 2025
Google UX Design Professional Certification
January 11, 2030 - December 3, 2025
Certified Internet Website Development Associate
January 11, 2030 - December 3, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other