I am a Senior Instructional Designer and eLearning Specialist with a proven track record designing and delivering enterprise-wide learning solutions that align with organizational goals. I am skilled in ADDIE and SAM, adult learning theory, performance assessment, interactive media, and leveraging AI tools like ChatGPT to accelerate training development. I lead cross-functional projects from concept to implementation, manage multiple priorities under pressure, and mentor teams. My work spans healthcare, retail, and professional services, including new hire onboarding, blended learning, leadership development, and compliance training, with a focus on measurable business impact.

Kalliopi Economou

I am a Senior Instructional Designer and eLearning Specialist with a proven track record designing and delivering enterprise-wide learning solutions that align with organizational goals. I am skilled in ADDIE and SAM, adult learning theory, performance assessment, interactive media, and leveraging AI tools like ChatGPT to accelerate training development. I lead cross-functional projects from concept to implementation, manage multiple priorities under pressure, and mentor teams. My work spans healthcare, retail, and professional services, including new hire onboarding, blended learning, leadership development, and compliance training, with a focus on measurable business impact.

Available to hire

I am a Senior Instructional Designer and eLearning Specialist with a proven track record designing and delivering enterprise-wide learning solutions that align with organizational goals. I am skilled in ADDIE and SAM, adult learning theory, performance assessment, interactive media, and leveraging AI tools like ChatGPT to accelerate training development.

I lead cross-functional projects from concept to implementation, manage multiple priorities under pressure, and mentor teams. My work spans healthcare, retail, and professional services, including new hire onboarding, blended learning, leadership development, and compliance training, with a focus on measurable business impact.

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Language

English
Fluent

Work Experience

Sr Instructional Designer (eLearning) – LMS Analyst at Florida Cancer Specialists & Research Institute
January 1, 2018 - Present
Design, develop, implement, and evaluate enterprise-wide learning solutions supporting Florida Cancer Center business goals (eLearning, Instructor-Led, Blended Learning). Partner with SMEs and stakeholders to develop learning paths and curricula reflecting adult learning principles. Act as technical expert liaison with Talent Development, IT and other areas. Evaluate instructional effectiveness and business impact; lead projects including scope and timeline; manage deadlines; communicate with stakeholders; ensure solutions have demonstrable business impact. Maintained membership with the Association for Talent Development (ATD).
Instructional Designer (eLearning) - Contractor at CVS Health
January 1, 2017 - January 1, 2018
Developed organizational development and training solutions pertaining to Retail; created Storyline 2-based training, eLearning modules, PowerPoint presentations, job aids, storyboards, and blueprints. Partnered with diverse business units and SMEs; supported employees from individual to corporate levels. Led complex enterprise initiatives with cross-functional partners (Legal, Ops, Regulatory, Compliance) to define training strategies and evaluation plans; collected qualitative and quantitative data to inform design; created stakeholder-ready presentations to align objectives.
Lead Instructional Designer/eLearning Specialist at Herc Rentals Inc.
January 1, 2016 - January 1, 2017
Designed and developed training materials using ADDIE; created product and process training with assessments; built simulations in Articulate 360 for systems (Salesforce and Infor); created scenario-based training with Articulate 360 and Captivate 9; produced training videos with Camtasia 8; collaborated with SMEs to update curricula and materials; delivered lessons with instructor guides, learner guides, and self-paced materials; implemented Infor as LMS and produced snippets; managed multiple projects and ensured timely completion; maintained ATD membership.
Lead Instructional Designer/eLearning Specialist at PlumChoice Inc.
January 1, 2009 - January 1, 2016
Led development of needs assessments; partnered with SMEs; created blended Sales Training; produced Day in the Life videos; designed onboarding training including diversity, fraud, policy, and customer service; built training on cloud business management solutions; authored instructor and participant guides, job aids, activities and assessments; evaluated content via field tests and surveys; mentored trainers; implemented Mindflash as LMS; managed multiple projects; ensured quality and consistency; delivered 30-day New Hire blended training.
Senior Global Learning Development / Instructional Designer at VistaPrint LTD.
January 1, 2006 - January 1, 2009
Created and designed training materials for offshore call center; developed new hire training (Technical and soft skills); migrated from instructor-led to blended learning; designed one-week classroom plus on-floor training; trained on new systems and processes; produced Captivate-based modules; managed performance reviews.
Senior Learning and Development Specialist III at Sovereign Bank of New England
January 1, 2000 - January 1, 2006
Identified training needs with managers; delivered technical and soft skills training; compiled data and produced materials; managed delivery and devised strategy; maintained training materials; supervised evaluation via questionnaires and manager feedback.
Contract Training and Conversion Specialist at USTRUST Savings Bank / BankBoston / Bank of America
January 1, 1997 - January 1, 2000
Designed, developed and delivered training programs and learning aids for Managers, Customer Service personnel and Teller staff in a Call Center environment; contributed to three bank acquisitions; established guidelines and resources; trained tellers on new PC Teller system; trained on policies and procedures for new employees.

Education

B.S. in Business Management at Clark University
January 11, 2030 - December 4, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Professional Services, Retail, Software & Internet, Media & Entertainment