Available to hire
Hello! I’m Carolina Creative, curious, and relentlessly human. I’ve worn many hats—designer, educator, trainer, business owner—and each chapter has shaped the way I create: with empathy, precision, and a deep respect for the people who use what I build.
In recent years, my work has evolved into project management, Ed Tech SaaS, and AI-enabled learning innovation, blending storytelling, strategy, and technology to create experiences that do more than inform — they transform. With 20 years’ experience across higher education, government, and start-ups, I’ve led cross-functional teams to deliver scalable educational products grounded in behavioral science and evidence-based design. I specialise in end-to-end product and production management, balancing creativity with rigor from concept through delivery. I am known for my clear communication, agile leadership, and ability to unite creative and technical partners, I bring a human-centered approach to solving complex problems. My work is driven by curiosity, cultural awareness, and a commitment to creating experiences with heart, depth, and real-world impact.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Production Manager
January 1, 2023 - PresentLed the full life cycle of digital learning products — from scoping and research through design, production, and delivery. Strengthened AI-assisted learning design, agile workflows, and operational optimization. Guided cross-functional teams and external partners with clarity, ensuring smooth collaboration across tech, design, and content. Built strong stakeholder relationships, translating complex requirements into clear solutions and high-quality learning experiences. Designed future-ready learning experiences blending evidence-based pedagogy, digital learning strategy, and AI-enabled innovation.
Design Manager, Learning & Assessment at Peak Management & Consulting
January 1, 2022 - January 1, 2023Led end-to-end digital learning product development across multiple qualifications; managed complex stakeholder environments; guided design sprints; strengthened UX, accessibility, and academic alignment; delivered high-quality digital learning resources.
Senior Learning Designer at Pearson Australia
January 1, 2019 - January 1, 2021Led national and global learning projects, including Higher Education programs delivered through university partnerships; guided design sprints and cross-functional teams; strengthened UX, accessibility, academic alignment, and evidence-based pedagogy; managed complex stakeholder environments; delivered scalable learning assets.
Lead / Senior Learning Designer at Open Colleges
January 1, 2013 - January 1, 2017Led end-to-end product development across multiple qualifications and disciplines; oversaw design teams, vendor partners, and subject-matter experts to produce high-quality digital learning resources; developed strengths in narrative-led design, learner-centered principles, and large-scale project leadership.
Co-founder / Business Owner at Pavlin
January 1, 1997 - January 1, 2006Co-founded hospitality business; oversaw operational, financial, and people functions; built strong leadership and staff training capabilities; later provided business and training consulting through MCP Partners.
Business Owner at MCP Partners
January 1, 2006 - January 1, 2007Provided business and training consulting focusing on operational improvement and workforce development; grounded in practical, people-centered approaches to organizational performance and learning.
Senior Learning Designer at Open Colleges
January 1, 2019 - January 1, 2021Led end-to-end product development across multiple qualifications and disciplines; guided design sprints, UX, accessibility, academic alignment, and evidence-based pedagogy; managed complex stakeholder environments and delivered compliant, scalable, high-volume digital learning resources.
Senior Learning Designer at Peak Management & Consulting
January 1, 2022 - January 1, 2023Led the full lifecycle of digital learning products—from scoping and research through design, production, and delivery; enhanced AI-assisted learning design, agile workflows, and quality assurance; aligned assessment and UX across projects.
Production Manager at Humble
January 1, 2023 - January 1, 2025Oversee operational, financial, and people functions of a hospitality business; built leadership capability, trained staff, and delivered guest experiences; led end-to-end service delivery and process improvements.
Freelance Digital Learning & AI Innovation Specialist at Freelance / Global (Remote)
January 1, 2007 - PresentLead the full life cycle of digital learning products and AI-enabled learning innovations; blend storytelling, strategy, and technology to create experiences that transform learning; manage cross-functional teams across higher education, government, and startups.
Learning Designer at Open Colleges
January 1, 2013 - January 1, 2017Led end-to-end product development across multiple qualifications and disciplines; produced high-quality digital learning resources; collaborated with subject matter experts to deliver scalable e-learning programs.
Lead Digital Learning Program Manager at Peak Management & Consulting
January 1, 2022 - January 1, 2023Led end-to-end product production management and consulting for clients; ensured quality, compliance, and scalable e-learning solutions across sectors.
Education
Accreditation Diploma of Leadership and Management at Collaboration Learning
January 1, 2023 - January 1, 2024Bachelor of Vocational Education and Training at Charles Sturt University
January 1, 2017 - January 1, 2017Certificate IV in Training & Assessment at MRWed Training & Assessment
January 1, 2011 - January 1, 2011Advanced Diploma in Hospitality Management at Australian Hospitality Institute
January 1, 2010 - January 1, 2010Certificate in Design CS4/CS5 at University of Sydney
January 1, 2010 - January 1, 2010Restaurant & Catering License at Australia - Restaurant & Caterers
January 1, 2005 - January 1, 2005Bachelor of Vocational Education and Training at Charles Sturt University
January 11, 2030 - January 1, 2017Bachelor of Vocational Education and Training at Charles Sturt University
January 11, 2030 - January 1, 2017Advanced Diploma in Hospitality Management at Australian Hospitality Institute
January 1, 2010 - January 8, 2026Certificate IV in Training & Assessment at MrWed Training & Assessment
January 1, 2011 - January 8, 2026Qualifications
Certificate IV in Training & Assessment
January 1, 2011 - January 1, 2011Advanced Diploma in Hospitality Management
January 1, 2010 - January 1, 2010Certificate in Design CS4/CS5
January 1, 2010 - January 1, 2010Restaurant & Caterer License
January 1, 2005 - January 1, 2005Advanced Diploma in Hospitality Management
January 11, 2030 - January 1, 2010Certificate IV in Training & Assessment
January 1, 2011 - December 6, 2025Certificate in Hospitality Supervision
January 1, 2006 - December 6, 2025Certificate IV in Training & Assessment
January 1, 2011 - December 6, 2025Advanced Diploma in Hospitality Management
January 11, 2030 - January 1, 2010Certificate in Hospitality Supervision
January 1, 2006 - December 6, 2025Certificate IV in Training & Assessment
January 1, 2011 - January 8, 2026Advanced Diploma in Hospitality Management
January 1, 2010 - January 8, 2026Bachelor of Vocational Education and Training
January 11, 2030 - January 1, 2017Industry Experience
Education, Media & Entertainment, Professional Services, Software & Internet, Government, Travel & Hospitality, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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