Software QA Engineer at Remote Software Group

Contributed to multiple concurrent projects delivering high-quality QA for Web and Mobile (iOS/Android) applications; conducted functional, regression, accessibility, performance, and end-to-end testing; implemented shift-left methodology; developed test plans, strategies, test cases, and test scenarios; performed API testing with Postman/Swagger; triaged defects in JIRA; reviewed results and created detailed bug/fix requests; mentored new team members and led knowledge-transfer sessions; initiated REST API testing from scratch and optimized test environments using VMware; led GenAI QA initiatives for chatbot projects; collaborated with engineering, design, and customer support teams to validate functionality and compliance.