Available to hire
I am a PSM, ISTQB-CTFL/CTAL-TM and nCino certified QA professional with 14+ years of experience in software quality assurance and test leadership. I have strong expertise in manual and automation testing of web, mobile, client-server, cloud-based, SaaS, and Salesforce/nCino platforms. I enjoy leading teams, planning test strategies, executing test cases, and automating workflows to reduce production bugs and improve delivery efficiency.
My domain experience spans Banking, Healthcare, and P&C Insurance. I thrive on collaborating with stakeholders, delivering timely demos, and driving quality across the software development lifecycle.
Skills
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Work Experience
QE Lead at LK America
October 1, 2021 - PresentLed defect triage calls, prioritized bugs, and ensured timely fixes. Oversaw end-to-end QA for commercial lending modules, including workflows and access controls. Reduced production bugs by 80% through early stakeholder demos. Built automation test suite covering 6 product lines; hosted 28 scripts on GitHub. Participated in Sprint Reviews, Retrospectives, and regular nCino office hours. Delivered test results using automated JIRA reports and Zephyr monitoring.
QA Lead at Infosys
January 1, 2021 - October 1, 2021Led test efforts across Salesforce Lightning modules. Validated data between Empower and AgWorx systems. Managed Salesforce configuration and reviewed test case quality. Reported status through burn-down charts and defect metrics.
QA Lead/Tester at Farm Credit FPI
February 1, 2018 - January 1, 2021Performed API, GUI, and database testing across multiple systems. Led all Agile ceremonies and participated in requirements analysis. Created and maintained manual and automated test scripts for REST APIs. Delivered detailed QA reports, including post-release assessments.
Sr. QA Analyst at Bridge Technical Talent
November 1, 2017 - February 1, 2018Underwriting conducted thorough functional, regression and risk-based testing across Salesforce apps. Participated in Agile ceremonies and requirements analysis. Managed mobile app testing and defect tracking via Azure DevOps.
Sr. QA Analyst at Corporate Systems Associates
November 1, 2016 - July 1, 2017Collaborated with UAT teams to prepare test documentation. Performed full-cycle testing using MTM and TFS.
Tester at Computer Sciences Corporation
August 1, 2010 - August 1, 2016Led QA activities for RiskMaster modules and migration to AWS cloud. Conducted API testing, SQL queries, and end-to-end test validation. Mentored junior engineers and led defect lifecycle using JIRA.
Education
Bachelor of Engineering in Computer Science at Punjab Technical University
January 11, 2030 - December 8, 2025Qualifications
PSM
January 11, 2030 - December 8, 2025ISTQB Certified Tester (CTFL & CTAL - Test Manager)
January 11, 2030 - December 8, 2025nCino Certified: 101 Basics of nCino & nCino Administrator
January 11, 2030 - December 8, 2025Industry Experience
Financial Services, Healthcare, Professional Services, Other
Skills
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