I am Sumalatha Rajendran, a strategic QA leader with 10+ years of experience delivering web, cloud, and enterprise applications across banking, healthcare, and public sector domains. I excel at building and mentoring QA teams, defining test strategy, and driving on-time delivery for complex programs. I enjoy collaborating with product owners and developers to ensure clear acceptance criteria and robust quality throughout the software lifecycle. I bring hands-on expertise in Selenium WebDriver with Java (POM and data-driven frameworks), API testing with Postman, and SQL database verifications. I design scalable automation frameworks, coordinate and run end-to-end QA activities, and partner with DevOps to integrate testing into CI/CD pipelines for secure, scalable, and high-quality releases.

Sumalatha Rajendran

I am Sumalatha Rajendran, a strategic QA leader with 10+ years of experience delivering web, cloud, and enterprise applications across banking, healthcare, and public sector domains. I excel at building and mentoring QA teams, defining test strategy, and driving on-time delivery for complex programs. I enjoy collaborating with product owners and developers to ensure clear acceptance criteria and robust quality throughout the software lifecycle. I bring hands-on expertise in Selenium WebDriver with Java (POM and data-driven frameworks), API testing with Postman, and SQL database verifications. I design scalable automation frameworks, coordinate and run end-to-end QA activities, and partner with DevOps to integrate testing into CI/CD pipelines for secure, scalable, and high-quality releases.

Available to hire

I am Sumalatha Rajendran, a strategic QA leader with 10+ years of experience delivering web, cloud, and enterprise applications across banking, healthcare, and public sector domains. I excel at building and mentoring QA teams, defining test strategy, and driving on-time delivery for complex programs. I enjoy collaborating with product owners and developers to ensure clear acceptance criteria and robust quality throughout the software lifecycle.

I bring hands-on expertise in Selenium WebDriver with Java (POM and data-driven frameworks), API testing with Postman, and SQL database verifications. I design scalable automation frameworks, coordinate and run end-to-end QA activities, and partner with DevOps to integrate testing into CI/CD pipelines for secure, scalable, and high-quality releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Principal QA Engineer at First Citizens Bank (Acquired SVB)
January 1, 2022 - November 1, 2025
Built Selenium WebDriver automation (Java, TestNG, POM) and Postman API tests supporting onboarding and account creation. Led end-to-end QA for Digital One Banker BAO across DDA, Savings, MMI, CDA, REA, and TOA product lines. Performed Hogan + SQL backend validations for onboarding, customer creation, and servicing workflows. Improved shared automation frameworks, reusable components, and Git/GitHub version control practices. Drove defect triage, cross-team coordination, and release readiness with structured QA reviews. Mentored junior QA engineers and delivered QA metrics, dashboards, and go/no-go recommendations.
Senior Software Test Engineer at Silicon Valley Bank
July 1, 2022 - December 1, 2022
Tested AWS EventBridge, Step Functions, Lambda, and DynamoDB event-driven processes. Automated API validations using Postman and Python for Loan IQ ingestion. Created JSON event payloads, test data, and backend validations. Used X-Ray and JIRA for test planning and defect management.
Senior QA Lead at Regional Management Corp
February 1, 2022 - July 1, 2022
Led testing for web and mobile loan servicing platform. Validated DocuSign workflows, functional/regression tests, and SQL backend. Coordinated offshore teams for regression cycles and releases.
Senior QA Engineer at Infor
November 1, 2017 - February 1, 2022
Performed functional, regression, performance, API, and backend testing. Managed QA environments and SQL/Oracle databases and led offshore QA resources.
Senior QA Analyst at Wells Fargo
August 1, 2017 - November 1, 2017
Executed test plans and sprint-based regression using HP ALM.
Senior QA Analyst at CareSource
October 1, 2016 - May 1, 2017
Built QTP scripts and validated FACETS backend data; executed SOAP API tests.
QA Automation Tester at M&T Bank
January 1, 2016 - October 1, 2016
Developed UFT automation scripts and performed Oracle backend validations.
QA Analyst at 7th Sense Technologies (India)
January 1, 2006 - January 1, 2010
QA Analyst; supported testing across multiple projects.
Principal QA Engineer/Lead at First Citizens Bank
January 1, 2023 - November 1, 2025
Led end-to-end QA strategy and execution for Digital One (D1) Bank Account Opening, collaborating with product owners and development teams to validate complex banking requirements. Defined test plans and automation strategies (functional, API, UI, regression, and UAT), implemented RTM, mentored QA engineers, and optimized automation frameworks to reduce regression time by ~30%. Conducted API testing with Postman and performed Hogan Mainframe + SQL backend validations for onboarding workflows. Delivered QA dashboards to support release decisions and provided production support for core banking integrations.
Senior Software Test Lead at Silicon Valley Bank
July 1, 2022 - December 1, 2022
Led testing for Fusion Loan IQ project, validating AWS event-driven data flows (EventBridge → Step Functions → Lambda → Loan IQ API). Designed JSON payloads, validated end-to-end ingestion, API mappings, and data integrity in DynamoDB. Executed API tests with Postman, analyzed CloudWatch logs, and managed defects through JIRA. Coordinated with ODP, AWS, and SMEs to ensure timely delivery and robust test coverage.
Senior QA Engineer/Lead at Infor
November 1, 2017 - February 1, 2022
Developed test plans from BRD/TDD; executed functional, regression, performance, and API testing across multi-tenant and on-prem environments. Led offshore QA teams for integration testing and collaborated with HP UFT/QTP automation to create test data. Drove defect triage, release readiness, and provided QA metrics and dashboards.
QA Lead at Wells Fargo
August 1, 2017 - November 1, 2017
Led Home Mortgage testing efforts, developed test plans and regression suites, prepared/test data in ALM, and participated in daily scrums to ensure sprint goals were met. Executed regression testing and supported production deployments.
Senior QA Analyst at Care Source
October 1, 2016 - May 1, 2017
Validated Claims/Cost Sharing workflows, performed functional, integration, system, and UAT testing, and verified backend data via SQL queries. Coordinated with developers and business analysts to resolve defects and supported PROD deployments.
Software Test Engineer at 7th Sense Technologies Pvt Ltd.
April 1, 2007 - May 1, 2008
Created and documented test cases, executed manual tests, logged defects in QC, and contributed to regression test scripts using data-driven approaches. Collaborated with developers to identify root causes and validated fixes.

Education

Bachelor of Engineering – Electronics & Communication Engineering at Anna University, Chennai, India
January 11, 2030 - December 9, 2025
Bachelor’s Degree in Electronics and Communication Engineering at Anna University, Chennai, India
January 11, 2030 - April 22, 2026

Qualifications

HP Unified Functional Testing Professional (QTP/UFT)
January 11, 2030 - December 9, 2025
Webpage Design & Development – Erie Community College, NY
January 11, 2030 - December 9, 2025
LambdaTest Manual Testing Certification
January 11, 2030 - December 9, 2025
SQL Tutorial for Testers – Udemy
January 11, 2030 - December 9, 2025
Lambda-Test Manual Testing Certification
January 11, 2030 - April 22, 2026
SQL Tutorial for Testers - Udemy
January 11, 2030 - April 22, 2026
Automation Software Testing Tools: HP Quick Test Professional v11(QTP)
January 11, 2030 - April 22, 2026
Webpage Design & Development Certification program- Erie Community College, NY
January 11, 2030 - April 22, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Healthcare, Government