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Hello! I’m Melissa Ruoff, a Senior Learning Experience Designer and ATD award-winning video creator with extensive experience turning complex topics into engaging, effective learning. I design and develop courses and videos, along with the accompanying project plans, design documents, and storyboards, for both leader-led and web-based environments. I enjoy collaborating with teams to deliver multilingual training, scalable solutions, and visually compelling learning experiences using a wide range of tools. Over the years I’ve partnered with brands such as American Express, Intuit, Volvo, Brigham & Women’s Hospital, DHL, Publix, Ryder, and more to create multilingual eLearning content, workflows, and visuals. My tech toolkit includes Articulate 360 (Storyline and Rise), Camtasia, Vyond, Synthesia, GenStudio, and Adobe Creative Suite, along with LMS administration and project management capabilities to ensure timely, on-target delivery.…Hello! I’m Melissa Ruoff, a Senior Learning Experience Designer and ATD award-winning video creator with extensive experience turning complex topics into engaging, effective learning. I design and develop courses and videos, along with the accompanying project plans, design documents, and storyboards, for both leader-led and web-based environments. I enjoy collaborating with teams to deliver multilingual training, scalable solutions, and visually compelling learning experiences using a wide range of tools. Over the years I’ve partnered with brands such as American Express, Intuit, Volvo, Brigham & Women’s Hospital, DHL, Publix, Ryder, and more to create multilingual eLearning content, workflows, and visuals. My tech toolkit includes Articulate 360 (Storyline and Rise), Camtasia, Vyond, Synthesia, GenStudio, and Adobe Creative Suite, along with LMS administration and project management capabilities to ensure timely, on-target delivery.

Melissa Ruoff

Instructional Designer, Video Editor, Film Producer, +2

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Hello! I’m Melissa Ruoff, a Senior Learning Experience Designer and ATD award-winning video creator with extensive experience turning complex topics into engaging, effective learning. I design and develop courses and videos, along with the accompanying project plans, design documents, and storyboards, for both leader-led and web-based environments. I enjoy collaborating with teams to deliver multilingual training, scalable solutions, and visually compelling learning experiences using a wide range of tools. Over the years I’ve partnered with brands such as American Express, Intuit, Volvo, Brigham & Women’s Hospital, DHL, Publix, Ryder, and more to create multilingual eLearning content, workflows, and visuals. My tech toolkit includes Articulate 360 (Storyline and Rise), Camtasia, Vyond, Synthesia, GenStudio, and Adobe Creative Suite, along with LMS administration and project management capabilities to ensure timely, on-target delivery.…Hello! I’m Melissa Ruoff, a Senior Learning Experience Designer and ATD award-winning video creator with extensive experience turning complex topics into engaging, effective learning. I design and develop courses and videos, along with the accompanying project plans, design documents, and storyboards, for both leader-led and web-based environments. I enjoy collaborating with teams to deliver multilingual training, scalable solutions, and visually compelling learning experiences using a wide range of tools. Over the years I’ve partnered with brands such as American Express, Intuit, Volvo, Brigham & Women’s Hospital, DHL, Publix, Ryder, and more to create multilingual eLearning content, workflows, and visuals. My tech toolkit includes Articulate 360 (Storyline and Rise), Camtasia, Vyond, Synthesia, GenStudio, and Adobe Creative Suite, along with LMS administration and project management capabilities to ensure timely, on-target delivery.

Available to hire

Hello! I’m Melissa Ruoff, a Senior Learning Experience Designer and ATD award-winning video creator with extensive experience turning complex topics into engaging, effective learning. I design and develop courses and videos, along with the accompanying project plans, design documents, and storyboards, for both leader-led and web-based environments. I enjoy collaborating with teams to deliver multilingual training, scalable solutions, and visually compelling learning experiences using a wide range of tools.

Over the years I’ve partnered with brands such as American Express, Intuit, Volvo, Brigham & Women’s Hospital, DHL, Publix, Ryder, and more to create multilingual eLearning content, workflows, and visuals. My tech toolkit includes Articulate 360 (Storyline and Rise), Camtasia, Vyond, Synthesia, GenStudio, and Adobe Creative Suite, along with LMS administration and project management capabilities to ensure timely, on-target delivery.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

Moodle

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

Senior Learning Experience Designer at ATD Mountain View Project

October 1, 2024 - December 1, 2024

Developed and edited eLearning courses and videos using Storyline, Rise, Camtasia, Synthesia and GenStudio in English and French versions.

eLearning Developer / Instructional Designer at AutoNation

November 1, 2020 - September 30, 2024

Created Workday eLearning courses, user guides, job aids, presentations and marketing materials for a corporate-wide rollout in English and Spanish. Produced an ATD South Florida award-winning video; developed multiple eLearning courses using Articulate 360 (Storyline and Rise) and explainer videos with Camtasia, Vyond and Vimeo. Designed logos, banners, posters, and graphics in Adobe Illustrator.

Instructional Designer at Volvo Group North America

November 1, 2019 - December 31, 2019

Designed an 8-module instructor-led course plan to train Volvo truck dealerships on using the Qlik Sense data analytics software to build strong customer relationships.

Instructional Designer at Infor Enterprise Software Company

August 1, 2019 - October 31, 2019

In collaboration with SMEs, designed and developed 3 instructor-led courses for the CloudSuite Financials department covering general ledgers, accounts payable and budgeting.

Instructional Designer / Developer at Brigham & Women’s Hospital

May 1, 2017 - September 30, 2019

Conducted onsite discovery, collected source content and confirmed learning objectives. Developed 9 courses for technicians regarding a CMMS and ensured SCORM/AICC compliance with HealthStream LMS.

Lead Instructional Designer / Project Manager at Ohio Attorney General’s Office

May 1, 2015 - April 30, 2017

Managed a team of 4 instructional designers and 8 SMEs; developed 70+ instructor-led and eLearning courses for consumer financial transactions and payment arrangements; created training plans and budgets; participated in recruiting and team building.

Instructional Designer at Department of Labor (Job Corps)

April 1, 2015 - June 30, 2016

Developed 2 eLearning modules to educate employees on evaluating vendor proposals for Center Operations and Outreach Admissions and Career Transition Services contracts; developed 4 modules addressing real-time labor market information for policymakers, researchers, job seekers and program managers.

Instructional Designer at NiSource

November 1, 2014 - April 30, 2015

Created SOWs; collaborated with Organizational Change Management to develop software simulations and quick reference guides for IBM Cognos and PeopleSoft to assist accounting during a major transition.

Instructional Designer / eLearning Developer at World Fuel Services

June 1, 2012 - March 31, 2013

Designed and developed price risk management course for 50+ aviation sales reps; created IMS overview; developed an eLearning course on the basics of the aviation industry including certifications, categories of operations and services.

Instructional Designer at Dental Care Alliance

April 1, 2012 - October 31, 2018

Created SOWs; developed 4 eLearning courses and 1 online Communication Style Assessment; delivered 1.5-day instructor-led course for 300+ dental hygienists; produced 4 instructor-led courses and 4 exams for 80+ locations.

Instructional Designer at Ryder System

November 1, 2010 - October 31, 2014

Created SOWs; collaborated with maintenance operations to design and develop modules on customer service, leadership, work planning, breakdown analysis, quality/safety, environmental services and the rental process; developed an eLearning course on cryogenics safety for 900+ managers and technicians.

Training Designer / Facilitator at FirstService Residential

May 1, 2009 - October 31, 2010

Designed and delivered 2 statewide sales conferences for 150+ regional managers; created webinars for 30 facilitators; developed onboarding programs and leadership-focused soft skills training.

Instructional Designer at Publix

April 1, 2008 - May 31, 2009

Developed software simulations for 800+ IT professionals; designed Mastering Application Development training on Visual Studio; prepared overview presentations on PowerShell, WebSphere MQ and data modeling.

Instructional Designer at American Express

May 1, 2007 - March 31, 2008

Created a ten-week development program for 300+ business travel agents in a blended learning format.

Instructional Designer at Florida Power & Light

June 1, 2006 - April 30, 2007

Created an online resource library; designed an ADDIE-based employee development program; led the design of a leader-led safety course with SME support.

Instructional Designer at DHL

December 1, 2004 - December 31, 2007

Created SOWs; designed a communications workshop with a survey of 950+ service center managers; conducted an 8-hour train-the-trainer session; designed pricing and revenue management workshops for 900+ reps; created a Welcome Kit for new contracted business owners.

Instructional Designer at Fiserv

January 1, 2004 - November 30, 2004

Developed Six Sigma certification program; designed and implemented a corporate university for 75+ information systems professionals.

Training / Instructional Designer at Steak Escape Restaurant

May 1, 2002 - January 31, 2004

Developed a two-week program for franchisees covering concept, core roles, leadership and operations; created a new hire orientation; published a monthly franchisee newsletter; assisted with new store openings.