I am a results-oriented quality assurance analyst with 20+ years of experience across Financials, Healthcare, Manufacturing, and Retail domains. I partner with cross-functional teams to ensure high-quality software releases and effective testing strategies. I have a diversified IT background spanning Client/Server, Mainframe, Web-based Applications, Salesforce, and SAP S4 Hana Calidus. I excel at deriving UAT conditions from functional specifications, creating end-to-end test scenarios, and driving testing across Salesforce, integrations, and data/ETL processes. I thrive in time-sensitive environments, work well independently, and am proficient with automation, QA analytics, and collaboration across global teams.

Rukmini Nalla

I am a results-oriented quality assurance analyst with 20+ years of experience across Financials, Healthcare, Manufacturing, and Retail domains. I partner with cross-functional teams to ensure high-quality software releases and effective testing strategies. I have a diversified IT background spanning Client/Server, Mainframe, Web-based Applications, Salesforce, and SAP S4 Hana Calidus. I excel at deriving UAT conditions from functional specifications, creating end-to-end test scenarios, and driving testing across Salesforce, integrations, and data/ETL processes. I thrive in time-sensitive environments, work well independently, and am proficient with automation, QA analytics, and collaboration across global teams.

Available to hire

I am a results-oriented quality assurance analyst with 20+ years of experience across Financials, Healthcare, Manufacturing, and Retail domains. I partner with cross-functional teams to ensure high-quality software releases and effective testing strategies.

I have a diversified IT background spanning Client/Server, Mainframe, Web-based Applications, Salesforce, and SAP S4 Hana Calidus. I excel at deriving UAT conditions from functional specifications, creating end-to-end test scenarios, and driving testing across Salesforce, integrations, and data/ETL processes. I thrive in time-sensitive environments, work well independently, and am proficient with automation, QA analytics, and collaboration across global teams.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

QA Functional Analyst 2 at NYCERS
February 1, 2022 - Present
Review requirements in SharePoint, analyze requirements and prepare end-to-end business flow diagrams to perform System Integration testing. Design test scenarios, test cases and test data to perform test execution. Execute tests in Salesforce (Accounts and Cases modules) and perform integrations with Image Trust, NYCEPORT, BOX and MYNYCERS Web/Mobile. Perform mobile testing on Android and iOS; log defects in JIRA; validate OCR/FORM ingestion via Image Trust and BOX; verify migration of document generation and storage from FileNet to Box. Conduct mainframe/web services integration tests and support UAT through defect triage and regression test updates.
QA Analyst II at MSC Industrial Direct
February 1, 2012 - October 31, 2021
Lead test planning, write test cases/scripts, automate tests, and provide testing estimates. Drive end-to-end QA across disaster recovery across US/UK teams; develop automated end-to-end automation for order and warehouse processes using RPA; perform manual, automated, and backend testing with SQL across DB2/SQL Server; validate Cognos reports; test Informatica ETL mappings; validate Salesforce1 Mobile App and Service Cloud components; create Salesforce workflows, approvals, validation rules; coordinate all testing activities, define UAT scope, and track quality metrics; create Test Data for Auto Cash functional testing.
QA Analyst at Cablevision
October 1, 2010 - February 29, 2012
Collaborate with Product Management and Engineering to understand system behavior; test critical bug fixes and release readiness; perform GUI, integration, navigation, system, and regression testing; execute test cases via QC; assess quality risks and propose test plans; prepare data and scenarios for AUT; support operational teams during UAT and rollout.
QA Analyst at Johnson & Johnson
November 1, 2006 - October 31, 2012
Conduct system and regression testing; debug software issues and collaborate with engineers to resolve them. Create automated scripts using WinRunner; develop test cases and test plans in Quality Center; contribute to metrics program and QA activities; document problems and assist stakeholders through resolution; report defects using PVCS tracker.
QA Analyst at Xerox
November 1, 2001 - October 31, 2006
Develop and update test cases and scenarios; perform system and regression testing; create automated scripts with e-Tester; perform load testing with e-load; schedule batch jobs with e-Manager and run daily regression tests; log defects; execute SQL queries using Toad/Golden 32; provide cross-training to offshore teams.

Education

BS in Accounting at SSRJC India
January 11, 2030 - December 11, 2025
Diploma in Computer Science at NIIT India
January 11, 2030 - December 11, 2025
Essentials of Software Testing Certificate (ISTQB Capstone) at Villanova University
January 11, 2030 - December 11, 2025

Qualifications

ISTQB Certification – Essentials of Software Testing (Capstone)
January 11, 2030 - December 11, 2025

Industry Experience

Financial Services, Healthcare, Manufacturing, Retail, Government