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I am a results-driven software development and quality assurance professional with 14 years of experience leading QA, RCA, regression testing, and software release processes across large-scale consumer and embedded systems. I have a proven track record of improving product quality, reliability, and cross-functional collaboration to deliver exceptional user experiences. I thrive in fast-paced, cross-functional teams, excel in test automation, hardware-software integrations, OTA updates, and data-driven quality improvements. I am passionate about turning customer feedback into actionable improvements, mentoring teams, and delivering high-quality software that meets ambitious timelines.…I am a results-driven software development and quality assurance professional with 14 years of experience leading QA, RCA, regression testing, and software release processes across large-scale consumer and embedded systems. I have a proven track record of improving product quality, reliability, and cross-functional collaboration to deliver exceptional user experiences. I thrive in fast-paced, cross-functional teams, excel in test automation, hardware-software integrations, OTA updates, and data-driven quality improvements. I am passionate about turning customer feedback into actionable improvements, mentoring teams, and delivering high-quality software that meets ambitious timelines.

Dharalakshmi Singa Dalvi

QA Engineer, Web Developer, Programmer, +2

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I am a results-driven software development and quality assurance professional with 14 years of experience leading QA, RCA, regression testing, and software release processes across large-scale consumer and embedded systems. I have a proven track record of improving product quality, reliability, and cross-functional collaboration to deliver exceptional user experiences. I thrive in fast-paced, cross-functional teams, excel in test automation, hardware-software integrations, OTA updates, and data-driven quality improvements. I am passionate about turning customer feedback into actionable improvements, mentoring teams, and delivering high-quality software that meets ambitious timelines.…I am a results-driven software development and quality assurance professional with 14 years of experience leading QA, RCA, regression testing, and software release processes across large-scale consumer and embedded systems. I have a proven track record of improving product quality, reliability, and cross-functional collaboration to deliver exceptional user experiences. I thrive in fast-paced, cross-functional teams, excel in test automation, hardware-software integrations, OTA updates, and data-driven quality improvements. I am passionate about turning customer feedback into actionable improvements, mentoring teams, and delivering high-quality software that meets ambitious timelines.

Available to hire

I am a results-driven software development and quality assurance professional with 14 years of experience leading QA, RCA, regression testing, and software release processes across large-scale consumer and embedded systems. I have a proven track record of improving product quality, reliability, and cross-functional collaboration to deliver exceptional user experiences.

I thrive in fast-paced, cross-functional teams, excel in test automation, hardware-software integrations, OTA updates, and data-driven quality improvements. I am passionate about turning customer feedback into actionable improvements, mentoring teams, and delivering high-quality software that meets ambitious timelines.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Work Experience

Quality Assurance Lead at Amazon Lab126

November 1, 2021 - Present

Defined and implemented an end-to-end QA test strategy, including functional testing, hardware validation, navigation, and user experience. Partnered with Product, Engineering, and Leadership to troubleshoot customer issues, gather actionable feedback, and document high-impact defects in Jira for tracking, reproduction, and resolution. Owned and reported weekly performance dashboards and Jira metrics to Leadership, leveraging internal dashboards to diagnose backend performance dips, uncover quality gaps, and drive corrective actions. Led triage meetings with regional QA teams and leadership to prioritize issues. Flashed, evaluated, and qualified over 1,000 devices with zero hardware-related returns. Led on-site QA operations for three concurrent beta cohorts to ensure timely software releases. Coordinated OTA rollout across devices to avoid fleet-wide recalls. Achievements include closing 100+ OTA must-fix issues, reducing device preparation time by 30%, and saving ~30 minutes per devi

Quality Assurance Associate at Apple Inc.

September 1, 2021 - November 1, 2021

Designed, developed, and executed comprehensive test plans for HomePod features including multi-room audio, Siri interactions, and third-party music streaming app integrations. Collaborated with cross-functional teams to define test scope, risks, and end-to-end feature validation. Logged and tracked issues using Jira and Apple defect tracking tools; partnered with development teams for triage, root cause analysis, and timely resolution. Executed automated and manual test suites, leveraging Python and internal Apple automation frameworks to improve efficiency and test repeatability. Generated daily and weekly quality reports highlighting key performance metrics, defect trends, and release readiness to leadership. Achievements include automation expansion to cover Siri voice and audio playback, reducing manual test execution time by 10%, and successfully managing a production release.

Quality Assurance Engineer at Amazon Lab126

September 1, 2017 - October 1, 2020

Performed manual testing across top P0 streaming apps and Fire TV hardware/software integrations. Wrote and executed detailed test cases for new features, regression cycles, and quarterly releases. Created automated testing using Python-based tools to validate functionality and identify root causes. Logged and tracked defects using JIRA; collaborated with developers and product teams to define test scope and understand code changes. Contributed to incremental automation efforts to reduce repetitive testing and improve coverage across mobile, web, and smart TV environments. Mentored onshore and offshore teams, managed testing for 100+ P1 applications, and led four major software releases for Fire TV devices. Achievements include test suite ownership with structured labeling in TestRail, centralized credentials to improve test setup efficiency, and automation that saved 1.5 resources per release.