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Detail oriented and proactive specialist transitioning into tech, with strong customer service experience and a solid foundation in web development. Skilled in problem solving, communication, and handling user requests with accuracy and empathy. Passionate about technology, blockchain, and providing exceptional customer support. Able to work under pressure, multitask, and deliver fast, precise responses.…Detail oriented and proactive specialist transitioning into tech, with strong customer service experience and a solid foundation in web development. Skilled in problem solving, communication, and handling user requests with accuracy and empathy. Passionate about technology, blockchain, and providing exceptional customer support. Able to work under pressure, multitask, and deliver fast, precise responses.

Victoria Nasova

Front-End Developer, Web Developer, Full Stack Developer, +2

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Detail oriented and proactive specialist transitioning into tech, with strong customer service experience and a solid foundation in web development. Skilled in problem solving, communication, and handling user requests with accuracy and empathy. Passionate about technology, blockchain, and providing exceptional customer support. Able to work under pressure, multitask, and deliver fast, precise responses.…Detail oriented and proactive specialist transitioning into tech, with strong customer service experience and a solid foundation in web development. Skilled in problem solving, communication, and handling user requests with accuracy and empathy. Passionate about technology, blockchain, and providing exceptional customer support. Able to work under pressure, multitask, and deliver fast, precise responses.

Available to hire

Detail oriented and proactive specialist transitioning into tech, with strong customer service experience and a solid foundation in web development. Skilled in problem solving, communication, and handling user requests with accuracy and empathy. Passionate about technology, blockchain, and providing exceptional customer support. Able to work under pressure, multitask, and deliver fast, precise responses.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

English

Intermediate

Spanish; Castilian

Beginner

Russian

Fluent

Work Experience

Intern, Customer Support & Operations at Atlas Analytics

January 1, 2024 - January 1, 2025

Explored the application across user roles to identify usability issues; prepared UI/UX improvement reports and analyzed user questions from support channels; tested user scenarios and simulated error cases to support development and QA processes; communicated findings clearly to team members and helped improve internal processes.

No-code Development & Client Support

January 1, 2023 - January 1, 2024

Built interactive pages and logic-based questionnaires using Bubble, Tilda, and Xano; supported clients by troubleshooting issues, improving UI flows, and ensuring smooth project delivery; worked directly with user feedback to refine and improve product features.

Economics Professional / Analyst

January 1, 2012 - January 1, 2021

Economics-focused experience with a bachelor’s degree in economics; strong analytical thinking, responsibility, and ability to handle sensitive information.