Available to hire
Hi there, I’m Syed Zulqadar Ali, a DevOps Engineer and Site Reliability Engineer based in Edmonton. I design and build scalable CI/CD pipelines, container orchestration, and full-stack web and AI platforms, leveraging Kubernetes, Terraform, and Prometheus to optimize performance and reliability.
I’m proficient in Python and JavaScript for automating tasks, maintaining system efficiency, and deploying production code. My experience spans across multi-cloud environments (AWS and Azure), observability pipelines, and delivering high-availability services for millions of users.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Senior DevOps Engineer/SRE at Safaricom PLC
January 1, 2023 - January 1, 2025Designed a Fullstack GenAI platform using RAG /MCP, reducing support ticket resolution time by 80%. Built observability pipelines with Prometheus, Grafana, Loki, and Datadog across AWS and Azure environments, reducing MTTD by 35%. Automated infrastructure provisioning across AWS (EC2, EKS, RDS) and Azure (AKS, Blob Storage) using Terraform and Ansible, reducing manual ops by 80% and errors by 30%. Engineered multi-cloud CI/CD pipelines between Git, Jenkins, OpenShift, and Azure DevOps, accelerating software delivery cycles by 70%. Automated migration of 1,000+ F5 Load Balancer configurations using Python, saving 300+ hours and $100K+. Deployed and managed scalable Spring Boot and Node.js services on AWS EKS, S3, RDS, ensuring high availability, for 30M+ customers. Using Deployment strategies such as Canary /Blue Green. Built a Next.js dashboard to manage over 1,000 OpenShift services, monitoring from Prometheus and ELK. Supported on-call rotations and RCA sessions that reduced SLA brea
Senior Software & DevOps Engineer at Finsense Africa
January 1, 2019 - January 1, 2023Designed and deployed REST APIs for fintech microservices using Python, Node.js, and MySQL on AWS ECS and Azure App Services. Led migration of legacy applications to Dockerized Kubernetes clusters (EKS & AKS), improving scalability. Built CI/CD pipelines and Ansible automation for deployment workflows and rollbacks, reducing failures by 40%. Integrated Prometheus, Grafana, and ELK for end-to-end observability and alerting across environments. Managed AWS IAM, RDS, and S3, alongside Azure Blob Storage and Monitor, optimizing costs and security.
Education
Bachelor's in Computing (First Class Hons) at University of Greenwich
January 11, 2030 - January 1, 2016Qualifications
Certified Kubernetes Application Developer (CKAD)
January 11, 2030 - December 18, 2025AWS Certified Cloud Practitioner
January 11, 2030 - December 18, 2025AWS Certified AI Practitioner
January 11, 2030 - December 18, 2025Azure Fundamentals (AZ-900)
January 11, 2030 - December 18, 2025Industry Experience
Telecommunications, Software & Internet, Financial Services, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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