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I'm Hishoban Ketheeswaran, an AI/ML Engineer with hands-on experience building and operating production-grade AI platforms. I specialize in Generative AI, Retrieval-Augmented Generation (RAG), and end-to-end AI workflows, with a strong foundation in Python and modern ML tooling. I’ve shipped multi-tenant AI platforms, contributed to LLM orchestration, context management, and tool-calling, and worked across Azure and AWS. I thrive in enterprise environments, focusing on prompt evaluation, response quality, and production readiness, while collaborating closely with stakeholders to deliver reliable AI services.…I'm Hishoban Ketheeswaran, an AI/ML Engineer with hands-on experience building and operating production-grade AI platforms. I specialize in Generative AI, Retrieval-Augmented Generation (RAG), and end-to-end AI workflows, with a strong foundation in Python and modern ML tooling. I’ve shipped multi-tenant AI platforms, contributed to LLM orchestration, context management, and tool-calling, and worked across Azure and AWS. I thrive in enterprise environments, focusing on prompt evaluation, response quality, and production readiness, while collaborating closely with stakeholders to deliver reliable AI services.

Hishoban Ketheeswaran

AI Engineer, Back-End Developer, Full Stack Developer, +3

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I'm Hishoban Ketheeswaran, an AI/ML Engineer with hands-on experience building and operating production-grade AI platforms. I specialize in Generative AI, Retrieval-Augmented Generation (RAG), and end-to-end AI workflows, with a strong foundation in Python and modern ML tooling. I’ve shipped multi-tenant AI platforms, contributed to LLM orchestration, context management, and tool-calling, and worked across Azure and AWS. I thrive in enterprise environments, focusing on prompt evaluation, response quality, and production readiness, while collaborating closely with stakeholders to deliver reliable AI services.…I'm Hishoban Ketheeswaran, an AI/ML Engineer with hands-on experience building and operating production-grade AI platforms. I specialize in Generative AI, Retrieval-Augmented Generation (RAG), and end-to-end AI workflows, with a strong foundation in Python and modern ML tooling. I’ve shipped multi-tenant AI platforms, contributed to LLM orchestration, context management, and tool-calling, and worked across Azure and AWS. I thrive in enterprise environments, focusing on prompt evaluation, response quality, and production readiness, while collaborating closely with stakeholders to deliver reliable AI services.

Available to hire

I’m Hishoban Ketheeswaran, an AI/ML Engineer with hands-on experience building and operating production-grade AI platforms. I specialize in Generative AI, Retrieval-Augmented Generation (RAG), and end-to-end AI workflows, with a strong foundation in Python and modern ML tooling.

I’ve shipped multi-tenant AI platforms, contributed to LLM orchestration, context management, and tool-calling, and worked across Azure and AWS. I thrive in enterprise environments, focusing on prompt evaluation, response quality, and production readiness, while collaborating closely with stakeholders to deliver reliable AI services.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

AI/ML & Backend Engineer at ControlShift AI Pty Ltd

January 1, 2020 - August 1, 2023

Developed and maintained a production-grade AI platform enabling users to create, configure, and deploy conversational AI systems (chatbots and voice agents); designed genetic AI workflows with LLM orchestration, prompt engineering, and autonomous task execution; built a conversation relay and context management architecture; implemented backend AI services and inference APIs using Python and FastAPI with a microservices architecture; deployed and operated AI services in production cloud environments using Docker and Kubernetes for reliability and production readiness.

AI/ML & Backend Engineer at ControlShift AI Pty Ltd

July 1, 2025 - Present

Designed and implemented a production-grade AI platform enabling users to create, configure, and deploy conversational AI systems; built end-to-end AI workflows with LLM orchestration, prompt engineering, and context management; integrated CRM and knowledge-base tools; ensured scalable, cloud-native AI applications; deployed with Docker & Kubernetes on Azure/AWS; implemented monitoring, debugging, and production readiness.

Research Assistant – Computer Vision & Autonomous Systems at Deakin University

June 1, 2025 - Present

Implemented real-time fire and human detection for drone simulation using YOLOv8 and Deep SORT; applied MiDaS depth estimation with GPS, IMU, and FOV data to derive real-world coordinates; integrated Python CV models with Unity, Unreal Engine, and AirSim via socket-based communication; supported multi-drone behaviors including mapping, exploration, tracking, and target prioritization; contributed to 2D/3D visualization workflows and data-driven research.

AI/ML Engineer & Backend Engineer at ControlShift AI Pty Ltd

January 1, 2025 - Present

Built a multi-tenant AI conversational AI platform supporting chatbot orchestration, dynamic prompts, tool-calling, conversation memory, and multi-step LLM workflows across web and Meta channels.

Intern AI/ML Engineer (Remote) at HeHealth (Pvt) Ltd

August 1, 2023 - March 1, 2024

Implemented real-time voice agent using a relay pipeline with streaming ASR/STT, LLM reasoning, and TTS; built a retrieval-augmented generation system with document and URL ingestion, semantic chunking, embeddings, and OpenSearch-grounded responses for enterprise data.

Intern AI/ML Engineer (Remote) at HeHealth (Pvt) Ltd

January 1, 2020 - December 1, 2022

Gained experience in structured documentation, quality checks, data handling, and cross-team communication.