Hi, I’m Jason Hebert, an aspiring IT professional pursuing a BS in Information Technology. I’m CompTIA A+, Network+, and Security+ certified and have hands-on experience with Windows 10/11, hardware troubleshooting, VPN connectivity, and end-user support. I enjoy translating technical concepts into clear, actionable guidance for users and colleagues. With 10+ years in logistics and supervisory roles, I developed strong problem-solving skills under pressure and a collaborative mindset. I’m seeking a remote or entry-level IT support role where I can apply my technical foundation, continue growing my IT expertise, and help teams stay productive.

Jason Hebert

Hi, I’m Jason Hebert, an aspiring IT professional pursuing a BS in Information Technology. I’m CompTIA A+, Network+, and Security+ certified and have hands-on experience with Windows 10/11, hardware troubleshooting, VPN connectivity, and end-user support. I enjoy translating technical concepts into clear, actionable guidance for users and colleagues. With 10+ years in logistics and supervisory roles, I developed strong problem-solving skills under pressure and a collaborative mindset. I’m seeking a remote or entry-level IT support role where I can apply my technical foundation, continue growing my IT expertise, and help teams stay productive.

Available to hire

Hi, I’m Jason Hebert, an aspiring IT professional pursuing a BS in Information Technology. I’m CompTIA A+, Network+, and Security+ certified and have hands-on experience with Windows 10/11, hardware troubleshooting, VPN connectivity, and end-user support. I enjoy translating technical concepts into clear, actionable guidance for users and colleagues.

With 10+ years in logistics and supervisory roles, I developed strong problem-solving skills under pressure and a collaborative mindset. I’m seeking a remote or entry-level IT support role where I can apply my technical foundation, continue growing my IT expertise, and help teams stay productive.

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Experience Level

Beginner
Beginner

Language

English
Fluent

Work Experience

Fuel Truck Driver at Gemini Motor Transport
August 1, 2023 - Present
Troubleshoot mobile devices and onboard systems, resolving connectivity, login, and software issues. Document technical issues and escalate when required. Coordinate with dispatch and support teams to minimize downtime.
Outbound Dock Supervisor at Estes Express Lines
April 1, 2022 - December 1, 2022
Supported employees with system and software troubleshooting, account access, and device setup. Trained staff on processes, safety, and operational systems. Documented technical and operational issues to improve workflow.
Driver / Supervisor at XPO Logistics
January 1, 2015 - June 1, 2020
Assisted team members with operational and system-related troubleshooting. Resolved device, login, and procedural issues to maintain efficiency. Provided training and onboarding support to new staff.

Education

Bachelor of Science in Information Technology at Strayer University
January 11, 2030 - March 1, 2027
Associate of Arts in Information Technology at Strayer University
January 11, 2030 - December 23, 2025

Qualifications

CompTIA A+
June 1, 2023 - December 23, 2025
CompTIA Network+
January 11, 2030 - December 23, 2025
CompTIA Security+
January 11, 2030 - December 23, 2025

Industry Experience

Transportation & Logistics, Software & Internet, Professional Services, Manufacturing, Retail