I am a Salesforce-focused technology leader with more than 13 years of experience designing and delivering scalable applications and services. Over the last 7+ years, I have specialized as a Technical Lead in Salesforce, driving complex implementations across Sales Cloud, Service Cloud, and Commerce Cloud, and building extensible solutions with Apex, JavaScript, LWC, REST APIs, and platform events. I excel at agile delivery, collaborating with stakeholders and offshore teams, ensuring secure data exchanges, and continually improving processes through automation and thoughtful architecture. I enjoy mentoring engineers, writing clear design docs, and solving challenging problems while keeping business goals in sharp focus.

Sreenivasa Raju Kandhukuri

I am a Salesforce-focused technology leader with more than 13 years of experience designing and delivering scalable applications and services. Over the last 7+ years, I have specialized as a Technical Lead in Salesforce, driving complex implementations across Sales Cloud, Service Cloud, and Commerce Cloud, and building extensible solutions with Apex, JavaScript, LWC, REST APIs, and platform events. I excel at agile delivery, collaborating with stakeholders and offshore teams, ensuring secure data exchanges, and continually improving processes through automation and thoughtful architecture. I enjoy mentoring engineers, writing clear design docs, and solving challenging problems while keeping business goals in sharp focus.

Available to hire

I am a Salesforce-focused technology leader with more than 13 years of experience designing and delivering scalable applications and services. Over the last 7+ years, I have specialized as a Technical Lead in Salesforce, driving complex implementations across Sales Cloud, Service Cloud, and Commerce Cloud, and building extensible solutions with Apex, JavaScript, LWC, REST APIs, and platform events.

I excel at agile delivery, collaborating with stakeholders and offshore teams, ensuring secure data exchanges, and continually improving processes through automation and thoughtful architecture. I enjoy mentoring engineers, writing clear design docs, and solving challenging problems while keeping business goals in sharp focus.

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Experience Level

Expert

Work Experience

Senior Salesforce Developer – B2B Commerce Migration Project at Rafter One
May 1, 2024 - Present
Led end-to-end technical migration of a Salesforce B2B Commerce (LWR) storefront, delivering scalable, secure, and performance-driven solutions for international markets. Configured and customized the B2B LWR store, developed components, and integrated with existing Salesforce CRM and Commerce Cloud modules. Implemented a buyer group framework based on international markets, regions, and pricing rules to dynamically control product visibility and entitlements. Built custom Apex classes and Lightning Web Components to extend B2B Commerce capabilities, including dynamic pricing, cart validations, and checkout enhancements. Implemented unit tests with >75% code coverage, conducted peer reviews, and enforced coding standards. Collaborated with business stakeholders, architects, and offshore teams to ensure alignment with requirements and delivery timelines.
Senior Software Developer at Rafter One
January 1, 2024 - May 1, 2024
Led Service Cloud implementation to enhance customer support operations. Implemented Knowledge Base for self-service, configured automated approvals for case escalations, and enabled Omni-Channel routing for real-time multi-channel support. Delivered Web-to-Case via Experience Portal and Email-to-Case integration to streamline case intake. Developed custom LWC components to present detailed case information within the Cloud Craze B2B solution. Mentored junior developers and oversaw testing, debugging, and production deployments, ensuring quality and timely delivery.
Senior Software Developer at Rafter One
January 1, 2022 - January 1, 2024
Led B2B Commerce Cloud implementations, analyzed client requirements, and produced design documents (LLD & HLD) for technical architectures. Implemented Salesforce logic via Apex and external REST API integrations for data exchange. Coordinated offshore teams across coding, testing, and deployment phases to meet client milestones. Optimized Salesforce with Flow where possible to reduce custom code.
Senior Consultant at Atos Syntel
March 1, 2021 - January 1, 2022
Managed project timelines and stakeholder communications for Manulife engagements. Designed and developed REST APIs to enable system integrations, ensured code quality via SonarQube, and maintained comprehensive test coverage for Apex classes. Guided teams on best practices and offshore development activities. Used Flow Builder to streamline processes and reduce custom code.
Consultant at Atos Syntel
January 1, 2020 - February 1, 2021
Led migration of a work-hour logging system to a comprehensive Enrollment process in Sales Cloud. Collaborated with product owners to gather requirements, built UI components in LWC, and integrated with third-party systems. Used Copado for deployment management and trained the team on LWC development.
Consultant at Atos Syntel
June 1, 2018 - January 1, 2020
Transitioned from Java to Salesforce, gathering requirements and delivering Sales Cloud solutions. Implemented Service Cloud for email-to-case and manual case creation in a Salesforce environment. Built UI components using SKUID, integrated with external systems via REST APIs, and implemented asynchronous processing for large data volumes. Coordinated ETL transformations in IBM DB2 and implemented a logging mechanism using Platform Events to aid debugging.
Project Lead at Syntel
March 1, 2016 - June 1, 2018
Managed end-to-end project lifecycles for Manulife, including requirements, design evangelism, scheduling, and development support. Led security fixes (Fortify, Qualys, Penetration Testing), and organized a Hackathon using Docker containers with IBM WebSphere Liberty servers. Guided offshore teams through coding, testing, and deployments with regular status updates.
Software Engineer at Syntel
June 1, 2011 - September 1, 2016
Led 3 Java projects and contributed to 6 major initiatives, including a large-scale migration from .NET to Java to improve scalability. Conducted security fixes and penetration testing, and spearheaded a Hackathon for an organizational website. Worked on cross-system integration and logging.

Education

Bachelor of Technology in Computer Science at Jawaharlal Nehru Technological University
January 1, 2007 - January 1, 2011

Qualifications

Oracle Certified Professional, Java SE 6 Programmer
January 11, 2030 - December 26, 2025
Salesforce Platform Developer I
January 11, 2030 - December 26, 2025
Salesforce Platform Developer II
January 11, 2030 - December 26, 2025

Industry Experience

Software & Internet, Professional Services