I am a dynamic and results-driven learning experience designer specialising in digital training solutions. I thrive on translating complex concepts into engaging, accessible learning journeys that empower teams to grow their skills and competencies. With a proactive, collaborative approach and a strong appreciation for intercultural dynamics, I build training that fits real-world contexts and shifting priorities. I’m excited to contribute to a forward-thinking organisation where I can apply my leadership, problem-solving, and adaptability to drive impactful learning initiatives.

Rachel May Morris

I am a dynamic and results-driven learning experience designer specialising in digital training solutions. I thrive on translating complex concepts into engaging, accessible learning journeys that empower teams to grow their skills and competencies. With a proactive, collaborative approach and a strong appreciation for intercultural dynamics, I build training that fits real-world contexts and shifting priorities. I’m excited to contribute to a forward-thinking organisation where I can apply my leadership, problem-solving, and adaptability to drive impactful learning initiatives.

Available to hire

I am a dynamic and results-driven learning experience designer specialising in digital training solutions. I thrive on translating complex concepts into engaging, accessible learning journeys that empower teams to grow their skills and competencies.

With a proactive, collaborative approach and a strong appreciation for intercultural dynamics, I build training that fits real-world contexts and shifting priorities. I’m excited to contribute to a forward-thinking organisation where I can apply my leadership, problem-solving, and adaptability to drive impactful learning initiatives.

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Language

English
Fluent
Japanese
Intermediate

Work Experience

AMP8 Transformation Digital Training Specialist at Northumbrian Water Limited
February 1, 2025 - Present
Collaborate with stakeholders and subject matter experts to develop engaging digital learning solutions that enhance training journeys and competencies for Asset Directorate teams. Recommend tailored training solutions aligned with business needs; manage development and delivery timelines; curate relevant content; ensure seamless content integration across platforms; develop monthly training summary reports; stay updated on best practices in adult learning and digital training; coordinate with the broader training team to align approaches and rollouts.
Learning and Organisation Development Specialist at Karbon Homes
August 1, 2024 - February 1, 2025
Design, manage, and implement learning solutions, events and training initiatives aligned with strategic goals; develop engaging eLearning content; supported LMS transition from Looop to Kallidus, including content transfer, group setup, and learner support; administered LMS data integrity, tracked learner progress and assessments, and generated stakeholder reports.
WSET Certified Wine Sales Assistant (Part time) at Jesmond Wine Company
June 1, 2024 - July 1, 2025
Inform customers about wine selections, provide tailored recommendations, support wine tasting events, engage with merchants and customers, craft concise wine descriptions, and pursue ongoing self-education to enhance guidance for patrons.
Head Instructor at Joy English School Japan
August 1, 2013 - April 1, 2024
Increased student enrolment by 300%; authored interactive, media-rich content and curriculums using Articulate 360, Canva, Vyond and Synthesia; transitioned lessons to online formats during COVID; designed e-learning content for adult online learners; developed teacher training programs and a six-level enrichment course; planned events to boost engagement and brand reputation.
ESL Instructor at Excel English School
February 1, 2010 - August 1, 2013
Developed engaging learning experiences and content, contributing to the company’s early online school initiative and membership growth.
Team Leader at Ildaeil Edu. Inc
May 1, 2005 - November 1, 2009
Led a team of ESL instructors, drove content development projects, reduced training costs through a coaching program, and collaborated with South Korean SMEs to establish training standards and digital learning resources; conducted QA assessments and delivered training for teachers and new hires.

Education

Bachelor of Arts: Speech Communication at University of the Philippines
May 1, 2001 - April 1, 2005
TESOL Certification at Academy of Teaching and Training (ESL Plus Inc.)
August 1, 2008 - August 1, 2008
WSET Level 2: Wines and Spirits Education at Caplan Wine Academy - Tokyo, Japan
December 1, 2021 - February 1, 2022

Qualifications

TESOL Certification
August 1, 2008 - August 1, 2008
WSET Level 2: Wines and Spirits Education
December 1, 2021 - February 1, 2022

Industry Experience

Education, Professional Services, Media & Entertainment, Travel & Hospitality, Retail