Work Experience
Associate Trainer / Instructional Designer at Leaven Academy
March 1, 2022 - December 31, 2024Designed and developed structured learning programs, lesson plans, and digital learning materials for approximately 250 learners, consistently achieving 97%+ learner satisfaction. Created storyboards and digital learning assets compatible with leading e-learning authoring tools to ensure clear learning flow, engagement, and alignment with learning objectives. Curated a digital learning asset library comprising 21 educational videos and supporting materials. Integrated multimedia elements (video, interactive activities) to boost learner engagement and comprehension. Collaborated closely with internal stakeholders to define learning objectives, course structure, and delivery approach. Conducted quality reviews and consolidated post-program feedback, implementing refinements to improve clarity, pacing, and learner experience. Ensured all materials were visually structured, accessible, and easy to understand for adult learners, with attention to inclusive design and readability.
Client Enablement & Training Support at Accenture
January 1, 2024 - PresentSupported client enablement and knowledge transfer during system implementations by contributing to user-facing materials and learning support content. Collaborated with client stakeholders to clarify requirements, review materials, and implement feedback through iterative cycles. Worked in agile, project-based environments requiring attention to detail, clear communication, and timely delivery of outputs.
Education
Qualifications
Bachelor of Business (Marketing)
January 11, 2030 - January 1, 2024Industry Experience
Education, Professional Services
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