Available to hire
I’m a QA Analyst with over 14 years of experience in high-velocity fintech and banking environments. I specialize in manual testing, functional testing, and complex regression testing to ensure platform stability.
I have a proven track record of leveraging JIRA and Selenium to validate digital transformations and crypto-adjacent payment systems, collaborating with architects and stakeholders during PI planning, and expanding regression coverage to bridge manual verification with automated regression in Agile cycles.
Language
Work Experience
QA Lead at TRUIST FINANCIAL CORPORATION
October 1, 2016 - PresentLead manual and functional testing for high-velocity fintech initiatives (Zelle, retail banking, Chat Bot features) to ensure 100% platform reliability. Partner with architects and stakeholders during PI planning to align QA deliverables with rapid release cycles, using JIRA for defect tracking and sprint management. Validate API integrations with Postman and Rest Assured to verify token authentication and secure transaction flows across mobile and web platforms. Identify automation candidates to expand Selenium regression coverage by 30%, shortening the regression window from 3 weeks to 2 weeks. Conduct Exploratory Testing on iOS and Android to identify edge cases in push notifications and MFA, reducing production defects by 20%.
QA Lead at Pemco Insurance
September 1, 2012 - October 1, 2016Executed end-to-endRegression Testing on monthly and biweekly releases to validate bug fixes and system stability. Documented and prioritized defects in JIRA during triage sessions with BAs and stakeholders to ensure critical functional issues are addressed before production deployment. Validate complex regression test plans for major platform releases, maintaining high quality standards across the SDLC. Identify opportunities for transitioning manual workflows into automated regression suites using Selenium and industry-standard tools.
Senior QA Engineer at Travelers Insurance
April 1, 2010 - August 1, 2012Validate infrastructure upgrades through targeted Functional Testing and Exploratory Testing to mitigate business risks during system migrations. Document detailed Test Plans and Test Cases in alignment with Agile methodologies to ensure full traceability throughout the SDLC. Identify and certify production upgrades through rigorous post-deployment validation and resource planning.
QA Engineer at LARSEN AND TOUBRO LIMITED
January 1, 2009 - April 1, 2010Execute daily build Regression Testing to identify regressions early in the SDLC, providing immediate feedback to the development team. Document course-of-action plans for automation execution, bridging manual verification gaps within high-velocity delivery cycles. Collaborate on the baselining of deliverables for each release, ensuring consistent quality benchmarks are met across every iteration.
Education
Qualifications
Masters in Software Engineering
January 11, 2030 - December 30, 2025Safe Agilist - Scaled Agile
October 1, 2016 - December 30, 2025Prompt Engineering - DeepLearning.AI
January 1, 2023 - December 30, 2025Industry Experience
Financial Services, Software & Internet
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