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I am a dynamic senior graphic designer and IT support consultant with over 10 years of experience across sectors, skilled in leading design projects that align with brand guidelines, creating innovative solutions, and optimizing user experiences. My achievements include managing award-winning marketing collateral and developing _Website not available. Sign in: https://www.twine.net/signup_ I bring strong organizational skills and a deep understanding of user needs to drive impactful design initiatives that elevate brand presence and engagement.…I am a dynamic senior graphic designer and IT support consultant with over 10 years of experience across sectors, skilled in leading design projects that align with brand guidelines, creating innovative solutions, and optimizing user experiences. My achievements include managing award-winning marketing collateral and developing _Website not available. Sign in: https://www.twine.net/signup_ I bring strong organizational skills and a deep understanding of user needs to drive impactful design initiatives that elevate brand presence and engagement.

Alex Derienko

Graphic Designer, Designer, Web Designer, +2

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I am a dynamic senior graphic designer and IT support consultant with over 10 years of experience across sectors, skilled in leading design projects that align with brand guidelines, creating innovative solutions, and optimizing user experiences. My achievements include managing award-winning marketing collateral and developing _Website not available. Sign in: https://www.twine.net/signup_ I bring strong organizational skills and a deep understanding of user needs to drive impactful design initiatives that elevate brand presence and engagement.…I am a dynamic senior graphic designer and IT support consultant with over 10 years of experience across sectors, skilled in leading design projects that align with brand guidelines, creating innovative solutions, and optimizing user experiences. My achievements include managing award-winning marketing collateral and developing _Website not available. Sign in: https://www.twine.net/signup_ I bring strong organizational skills and a deep understanding of user needs to drive impactful design initiatives that elevate brand presence and engagement.

Available to hire

I am a dynamic senior graphic designer and IT support consultant with over 10 years of experience across sectors, skilled in leading design projects that align with brand guidelines, creating innovative solutions, and optimizing user experiences.

My achievements include managing award-winning marketing collateral and developing Website not available. Sign in: https://www.twine.net/signup I bring strong organizational skills and a deep understanding of user needs to drive impactful design initiatives that elevate brand presence and engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Specialist at Carle Hospital Urbana-Champaign

March 1, 2025 - Present

Led migration to Windows 11, ensuring a smooth transition with minimal user disruption. Documented and reported issues, and completed tasks to maintain project transparency. Monitored system resources (CPU, disk, memory); adjusted configurations to optimize performance and user experience. Maintained detailed documentation of system capabilities and tracked equipment for internal teams and operational staff. Demonstrated expertise in OS imaging, hardware upgrades, restoration, maintenance, server migration, MS Office 365, medical equipment software updates, and IT support.

Helpdesk Support at NCSA, University of Illinois Urbana-Champaign

October 1, 2021 - January 1, 2023

Provided Linux-based helpdesk support; primary resource for error detection and correction. Responded to inquiries from NCSA, Delta, Jira, and XSEDE Help Desks, assisting with authentication and account management. Monitored helpdesk systems, reported issues to relevant vendors, and documented resolutions. Evaluated system resources and fine-tuned configurations to improve performance and efficiency. Maintained documentation on system capabilities and equipment; demonstrated understanding of higher education structures.

IT (Fine and Applied Arts) Technical Support at University of Illinois Urbana-Champaign

November 1, 2018 - April 1, 2019

Collaborated with IT staff to prepare user documentation and technical guides, using MS Office and Office 365 to manage tasks. Resolved customer technical issues via phone, email, and on-site support; managed calendars; created and maintained user accounts within the ticketing system. Used Google Docs, MS Teams, Skype for Business, Zoom, and Slack for collaboration; escalated complex issues to appropriate teams. Provided clear, step-by-step troubleshooting instructions and addressed IT system questions.

Senior Graphic Designer at Emory University

September 1, 2004 - April 1, 2014

Conceptualized and designed layouts for posters, signage, banners, displays, slide decks, medical illustrations, and promotional materials, ensuring adherence to brand guidelines. Prioritized workloads and managed projects independently. Engineered and maintained the department’s website using HTML, XML, PHP, and JavaScript. Created marketing materials for print, web, and social media, and conducted quality audits. Trained staff on hardware and software and provided comprehensive technical support.

Desktop Publishing, Graphic Design, and IT Support at AGIO PRESS, INC.

August 1, 1994 - April 1, 2000

Designed, developed, and maintained the company’s News Website www.Global Atlanta.com and the GlobalFax Newsletter covering international business news. Created newsletter layouts, brochures, and ad banners with Adobe InDesign. Managed LAN and FileMaker Pro databases; developed interfaces, shell scripts, and PDF solutions to improve content dissemination. Produced multimedia content; implemented network security measures and trained staff in hardware, software, and distribution workflows.