I am a Senior Instructional Designer, Learning Strategist, Project Manager, and AI-enabled learning expert with more than 20 years of experience designing and delivering enterprise-scale learning solutions across financial services, healthcare, insurance, and technology organizations. I specialize in translating complex systems, regulatory requirements, and business processes into clear, engaging, learner-centered experiences that drive adoption, performance, and compliance. Throughout my career, I have led national and global learning initiatives for organizations including Fannie Mae, Citibank, Navy Federal Credit Union, New York Life, Elevance Health, Union Bank, Strategic Financial Solutions, Sandata Technologies, Jefferies Financial Group, and American Express. My work spans public-facing customer education delivered to more than 10,000 learners, executive and systems training, compliance and risk programs, and multi-department onboarding at enterprise scale. I bring deep expertise in scenario-based eLearning, simulations, and performance support using tools such as Articulate Storyline and Rise, Camtasia, Vyond, Adobe RoboHelp, and the Adobe Creative Suite. I am recognized for my early and effective adoption of AI in learning design, leveraging tools like ChatGPT, Jasper, Synthesia, and generative media platforms to accelerate development cycles, improve content quality, and scale learning programs efficiently. At Fannie Mae, I integrated AI-enhanced workflows that reduced compliance course development time by 40% while maintaining accuracy and regulatory alignment. In addition to hands-on design, I serve as a trusted partner to executives, SMEs, and cross-functional teams, applying Agile methodologies and formal change management models such as Prosci ADKAR and McKinsey 7S to support major system implementations, organizational transitions, and enterprise transformations. I bring extensive experience in virtual facilitation, curriculum ownership, LMS and LXP ecosystems, accessibility (508/WCAG compliance), and UX-informed learning design. I hold a Bachelor of Science in Education from SUNY Cortland and began my career as a New York State–certified elementary school teacher, grounding my work in strong pedagogical principles. Today, I am known for combining instructional rigor with modern technology, strategic thinking, and a collaborative consulting approach to help organizations learn, adapt, and perform in complex environments.…I am a Senior Instructional Designer, Learning Strategist, Project Manager, and AI-enabled learning expert with more than 20 years of experience designing and delivering enterprise-scale learning solutions across financial services, healthcare, insurance, and technology organizations. I specialize in translating complex systems, regulatory requirements, and business processes into clear, engaging, learner-centered experiences that drive adoption, performance, and compliance. Throughout my career, I have led national and global learning initiatives for organizations including Fannie Mae, Citibank, Navy Federal Credit Union, New York Life, Elevance Health, Union Bank, Strategic Financial Solutions, Sandata Technologies, Jefferies Financial Group, and American Express. My work spans public-facing customer education delivered to more than 10,000 learners, executive and systems training, compliance and risk programs, and multi-department onboarding at enterprise scale. I bring deep expertise in scenario-based eLearning, simulations, and performance support using tools such as Articulate Storyline and Rise, Camtasia, Vyond, Adobe RoboHelp, and the Adobe Creative Suite. I am recognized for my early and effective adoption of AI in learning design, leveraging tools like ChatGPT, Jasper, Synthesia, and generative media platforms to accelerate development cycles, improve content quality, and scale learning programs efficiently. At Fannie Mae, I integrated AI-enhanced workflows that reduced compliance course development time by 40% while maintaining accuracy and regulatory alignment. In addition to hands-on design, I serve as a trusted partner to executives, SMEs, and cross-functional teams, applying Agile methodologies and formal change management models such as Prosci ADKAR and McKinsey 7S to support major system implementations, organizational transitions, and enterprise transformations. I bring extensive experience in virtual facilitation, curriculum ownership, LMS and LXP ecosystems, accessibility (508/WCAG compliance), and UX-informed learning design. I hold a Bachelor of Science in Education from SUNY Cortland and began my career as a New York State–certified elementary school teacher, grounding my work in strong pedagogical principles. Today, I am known for combining instructional rigor with modern technology, strategic thinking, and a collaborative consulting approach to help organizations learn, adapt, and perform in complex environments.WWWW…