I'm Arnold Otieno Mboya, a dynamic and results-driven sales and marketing professional with over six years of experience. I specialize in account management, client relations, and revenue growth, consistently turning opportunities into measurable business results. Adept at fostering long-term relationships with key clients and managing high-value accounts, I thrive on designing and executing strategies that boost market share and profitability. I pride myself on delivering excellent service and collaborating with cross-functional teams to ensure exceptional customer experiences. I enjoy building brands, growing online presence through social media and content that resonates with audiences, and driving sustainable growth for hospitality, retail, and service-oriented businesses in fast-paced environments.

Arnold Otieno Mboya

I'm Arnold Otieno Mboya, a dynamic and results-driven sales and marketing professional with over six years of experience. I specialize in account management, client relations, and revenue growth, consistently turning opportunities into measurable business results. Adept at fostering long-term relationships with key clients and managing high-value accounts, I thrive on designing and executing strategies that boost market share and profitability. I pride myself on delivering excellent service and collaborating with cross-functional teams to ensure exceptional customer experiences. I enjoy building brands, growing online presence through social media and content that resonates with audiences, and driving sustainable growth for hospitality, retail, and service-oriented businesses in fast-paced environments.

Available to hire

I’m Arnold Otieno Mboya, a dynamic and results-driven sales and marketing professional with over six years of experience. I specialize in account management, client relations, and revenue growth, consistently turning opportunities into measurable business results. Adept at fostering long-term relationships with key clients and managing high-value accounts, I thrive on designing and executing strategies that boost market share and profitability.

I pride myself on delivering excellent service and collaborating with cross-functional teams to ensure exceptional customer experiences. I enjoy building brands, growing online presence through social media and content that resonates with audiences, and driving sustainable growth for hospitality, retail, and service-oriented businesses in fast-paced environments.

See more

Experience Level

Intermediate
Intermediate

Language

English
Advanced

Work Experience

Sales & Marketing Executive at Ciala Resort
August 1, 2025 - Present
Responsible for client acquisition and relationship management, identifying potential clients and delivering excellent service to secure repeat and referral business. Designed and implemented sales and marketing strategies to meet and surpass revenue and occupancy targets. Negotiated contracts and developed customized proposals, managing renewals to maximize client value. Conducted in-depth market research and brand promotion to strengthen presence in Kisumu and beyond. Coordinated with reservations, front office, F&B, and events teams to ensure seamless service delivery for group bookings and events.
Social Media Manager at Green Acres Poultry Farm
February 1, 2024 - Present
Developed and implemented social media strategies to promote the farm's products and services. Managed content creation, including educational posts about poultry farming, nutrition, and farm operations for platforms like Facebook, Instagram, and TikTok. Engaged with followers and built a loyal online community. Monitored performance metrics and ran paid campaigns to increase visibility, generate leads, and boost sales. Conducted market research to stay updated on industry trends and ensure content matched audience interests.
Sales Account Manager at The Concord Hotels & Beach Villas
July 1, 2024 - June 30, 2025
Prospected new clients, built long-term relationships, and ensured client satisfaction to drive repeat business. Developed and executed sales strategies, achieving and exceeding revenue goals. Prepared tailored proposals, negotiated contracts, and managed renewals. Conducted market analysis and promotion, participating in events to enhance brand visibility. Coordinated with internal teams to ensure seamless service delivery for clients and events. Maintained accurate sales records and generated performance reports using CRM tools.
Social Media Manager at Car Gear Motors
October 1, 2024 - September 30, 2025
Developed and executed social media strategies to enhance brand visibility and engagement. Created content calendars and produced multimedia content for Facebook, Instagram, and TikTok. Responded to comments and messages to foster a positive online community and improve customer relationships. Managed paid advertising campaigns, leveraging analytics to maximize reach and conversions. Conducted market research to stay ahead of industry trends and adapt strategies accordingly.
E-commerce Sales and Marketing Executive at The Grand Royal Swiss Hotel
August 1, 2019 - June 30, 2024
Developed and implemented e-commerce sales strategies, leading to a 20% increase in revenue over the past two years. Managed a portfolio of high-value accounts, ensuring consistent client satisfaction and retention. Identified and penetrated new markets, expanding the customer base by 15%. Conducted daily sales calls, after-sales, and service calls, enhancing client relationships and sales performance. Monitored online reviews and feedback, using data-driven insights to refine sales approaches and increase market share. Collaborated with cross-functional teams to align sales strategies with overall business objectives.
Social Media Manager at C & J Liquors
August 1, 2021 - August 31, 2022
Designed and executed social media campaigns to highlight product ranges and promotions. Created visually appealing content, including images and videos showcasing brands, seasonal specials, and events. Maintained a content calendar to ensure consistent posting aligned with marketing goals. Engaged with followers to foster brand loyalty and responded to inquiries. Analyzed social media performance metrics to refine strategies and maximize engagement and conversions. Collaborated with the sales team to promote new arrivals, discounts, and exclusive offers. Leveraged paid social media advertising to increase foot traffic and online visibility.
Field Sales Representative at Azimuth Company – Kenya Power Contractor
July 1, 2018 - July 31, 2019
Conducted field sales and customer recruitment, successfully connecting over 500 customers to the Kenya Power grid. Maintained accurate meter records and provided weekly reports, ensuring data integrity and operational efficiency. Built and maintained relationships with key stakeholders, contributing to project success.

Education

Virtual Assistant at ALX Academy
November 1, 2024 - January 6, 2026
Degree in Social Sciences at London Institute of Business Studies
January 1, 2024 - January 6, 2026
Diploma in Communication Skills at Alison
July 1, 2024 - January 6, 2026
Diploma in Media Studies at Alison
July 1, 2024 - January 6, 2026
Diploma in Sales Management at Alison
December 1, 2022 - January 6, 2026
Certificate in Graphic Design at Buruburu Institute of Fine Arts
July 1, 2018 - May 1, 2019
Certificate in First Aid at St. John’s Ambulance Kenya
April 1, 2018 - January 6, 2026

Qualifications

Certificate in Graphic Design
July 1, 2018 - May 1, 2019
Certificate in First Aid
April 1, 2018 - January 6, 2026
Diploma in Sales Management
December 1, 2022 - January 6, 2026
Diploma in Communication Skills
July 1, 2024 - January 6, 2026
Diploma in Media Studies
July 1, 2024 - January 6, 2026
Virtual Assistant Certification (ALX)
November 1, 2024 - January 6, 2026

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Software & Internet