ServiceNow Developer - Intern / Trainee at Farnous Inc.

Configured forms, lists, and fields using UI Policies and dictionaries; created and managed Service Catalog items, Record Producers, and Order Guides; designed and automated workflows using Flow Designer and Workflow Editor; worked with ITSM modules (Incident, Change, Problem); developed and tested Business Rules, Client Scripts, Script Includes, and UI Actions with JavaScript; managed Import Sets, Transform Maps, and CMDB data; customized notifications, emails, and ACLs; supported REST and SOAP API integrations in development and test environments; ensured ServiceNow best practices, platform governance, and performance optimization.

Developer at McMaster University

Assisted with obtaining data and information from databases for presentations, scientific papers, and reports; wrote software programs of introductory complexity using various computing and scripting languages; assisted in the documentation of research protocols; sought guidance from researchers.

Full-Stack Developer at 360eTech

API Development: Design and maintain APIs, document them comprehensively, perform testing, and ensure optimal performance. SDLC Management: Gather project requirements, create and execute SDLC plans, implement quality control, and continually improve processes. AODA Compliance: Ensure digital products adhere to accessibility standards, conduct audits, and provide training. Shopping Cart: Built an e-commerce cart using PHP, JavaScript, HTML, and CSS with PayPal integration. Survey Builder: Developed a web app using .NET Core (backend) and React (frontend). Dynamic Insurance Questionnaire: Created a PHP/jQuery app that generates questions dynamically based on user responses.