I am Yolanda Wright, a Senior Software Engineer with 15+ years designing, evolving, and operating large-scale backend systems across e-commerce, healthcare, mobility, and financial platforms. I focus on reliability, data correctness, and long-term maintainability, guiding systems from initial design through production operation. I thrive in cross-functional teams and enjoy turning complex requirements into robust services, pipelines, and dashboards that stakeholders can trust. I value collaborative problem solving, principled engineering practices, and thoughtful trade-offs that balance speed with quality. My approach emphasizes measurable reliability, clear ownership, and scalable architectures that endure promotional spikes, data growth, and regulatory considerations.

Yolanda Wright

I am Yolanda Wright, a Senior Software Engineer with 15+ years designing, evolving, and operating large-scale backend systems across e-commerce, healthcare, mobility, and financial platforms. I focus on reliability, data correctness, and long-term maintainability, guiding systems from initial design through production operation. I thrive in cross-functional teams and enjoy turning complex requirements into robust services, pipelines, and dashboards that stakeholders can trust. I value collaborative problem solving, principled engineering practices, and thoughtful trade-offs that balance speed with quality. My approach emphasizes measurable reliability, clear ownership, and scalable architectures that endure promotional spikes, data growth, and regulatory considerations.

Available to hire

I am Yolanda Wright, a Senior Software Engineer with 15+ years designing, evolving, and operating large-scale backend systems across e-commerce, healthcare, mobility, and financial platforms. I focus on reliability, data correctness, and long-term maintainability, guiding systems from initial design through production operation. I thrive in cross-functional teams and enjoy turning complex requirements into robust services, pipelines, and dashboards that stakeholders can trust.

I value collaborative problem solving, principled engineering practices, and thoughtful trade-offs that balance speed with quality. My approach emphasizes measurable reliability, clear ownership, and scalable architectures that endure promotional spikes, data growth, and regulatory considerations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Senior Software Engineer at Norwegian Cruise Lines LTD
October 1, 2024 - Present
Led a multi-phase redesign of search and product discovery services, introducing fallback execution paths, retry strategies, and circuit protection that increased overall service availability by 15% under peak traffic conditions. Reworked core data models and indexing strategies to reduce data duplication and improve query locality, shrinking persistent storage from 68M to 9.5M records and doubling average query throughput. Established asynchronous backend integrations with enterprise finance and booking systems, automating invoice and transaction synchronization and eliminating manual operational workflows. Enhanced ranking and recommendation logic with feature-based segmentation and tuning, producing a 3% lift in conversion rate and reducing average click depth by 7 positions. Implemented structured monitoring, alerting, and service-level metrics to surface failures earlier and reduce MTTR during incidents. Coordinated closely with frontend engineers to deliver real-time search and c
Senior Software Engineer at Sarnova Digitech
June 1, 2022 - October 1, 2024
Designed and maintained backend services supporting portfolio management and transaction execution; built batch and near-real-time data pipelines to aggregate and validate multi-source transactional data, reducing end-to-end processing latency by 25% while preserving data consistency. Developed reporting and recommendation workflows enabling downstream teams to realize a 9% improvement in simulated ROI. Refined database schemas, indexing strategies, and caching layers to support analytical workloads with sub-200ms response times during peak usage. Introduced automated reconciliation and ETL processes with structured retry and error-handling logic, removing manual intervention and reducing operational overhead. Added detailed logging and metrics around data processing stages, improving traceability and simplifying production debugging. Worked closely with frontend engineers to expose analytics and reporting capabilities through internal dashboards used by finance and operations teams.
Software Engineer at R1 RCM
September 1, 2014 - May 1, 2022
Built and evolved distributed pipelines to compute ETA and speed predictions at regional scale, expanding coverage from 1M to 3M streets and improving prediction accuracy by 20%. Implemented automated workflows for model training, validation, deployment, and monitoring, reducing release cycles by 70% and improving rollout consistency. Developed benchmarking and metrics systems to track model performance and data quality, cutting investigation and validation time by 80% during regressions. Designed pickup-location optimization and GPS ingestion services capable of sustaining high traffic while tolerating partial system failures. Improved data ingestion reliability through backpressure handling and retry mechanisms, reducing data loss during peak traffic periods. Collaborated with product and frontend teams to align backend data flows with ETA and operational dashboards.
Software Engineer at High Tech Locksmith LLC
September 1, 2012 - June 1, 2014
Implemented backend services for product discovery and item similarity, contributing to a 5% increase in customer conversion through more relevant search results. Delivered automated identity verification workflows incorporating OCR and document processing, shortening verification turnaround from multiple days to hours. Optimized document and request-processing pipelines to improve throughput by 10% under concurrent workloads. Added structured validation and error-handling logic to reduce failed transactions and customer support tickets. Introduced logging and basic monitoring to surface processing issues earlier in daily operations. Helped standardize backend development practices within a small engineering team.
Software Engineer at AllScripts
October 1, 2006 - August 1, 2012
Developed backend services supporting clinical risk assessment and reporting, improving hospital readmission prediction accuracy by 12–15%. Built automated ingestion and normalization workflows for large EHR datasets, reducing manual preprocessing effort by 30%. Implemented clinical decision-support features integrated into physician workflows, contributing to a 5% reduction in adverse events. Optimized data access patterns to support high-volume reporting and analytics queries. Worked with clinical, compliance, and product stakeholders to deliver features within HIPAA-compliant systems. Prototyped patient segmentation and resource allocation logic to assist hospital planning and care prioritization.

Education

Bachelor Degree in Computer Science at Columbia College Chicago
March 1, 2002 - May 1, 2006
Bachelor Degree in Computer Science at Columbia College Chicago
March 1, 2002 - May 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Financial Services, Retail, Transportation & Logistics, Professional Services, Travel & Hospitality