Hi, I'm Bohdan Atarasiuk, a multilingual translator and customer support professional based in Kyiv, Ukraine. I work with English, Russian, Ukrainian, and Korean, helping people and teams communicate clearly and efficiently. I enjoy solving problems, learning new skills, and delivering friendly, reliable service in fast-paced environments. In my previous roles I’ve supported customers, moderated content, and contributed to process improvements, always aiming for high-quality service and positive user experiences. I’m excited to continue growing in translation, customer success, and digital operations.

Bohdan Atarasiuk

Hi, I'm Bohdan Atarasiuk, a multilingual translator and customer support professional based in Kyiv, Ukraine. I work with English, Russian, Ukrainian, and Korean, helping people and teams communicate clearly and efficiently. I enjoy solving problems, learning new skills, and delivering friendly, reliable service in fast-paced environments. In my previous roles I’ve supported customers, moderated content, and contributed to process improvements, always aiming for high-quality service and positive user experiences. I’m excited to continue growing in translation, customer success, and digital operations.

Available to hire

Hi, I’m Bohdan Atarasiuk, a multilingual translator and customer support professional based in Kyiv, Ukraine. I work with English, Russian, Ukrainian, and Korean, helping people and teams communicate clearly and efficiently. I enjoy solving problems, learning new skills, and delivering friendly, reliable service in fast-paced environments.

In my previous roles I’ve supported customers, moderated content, and contributed to process improvements, always aiming for high-quality service and positive user experiences. I’m excited to continue growing in translation, customer success, and digital operations.

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Experience Level

Intermediate

Language

English
Advanced
Russian
Fluent
Ukrainian
Fluent
Korean
Intermediate

Work Experience

Customer Support Agent at GoCardless
July 1, 2022 - August 2, 2023
Handled customer inquiries, maintained CRM, created and maintained customer loyalty through excellent customer interactions; answered product and service questions via email (Zendesk); supported training and development; maintained customer account information; contributed to content workflow to website.
Support Agent and Content Moderator at Fenix Entertainment
August 2, 2023 - March 31, 2025
Assisted customers with inquiries and provided information about products and services via chats (up to 9 chats) and emails; resolved customer complaints by identifying issues and offering solutions; monitored KYC and CRM systems; created and maintained customer loyalty through excellent customer interactions; answered product and service questions via email (Zendesk).
English Teacher at Green Country
May 1, 2021 - April 1, 2022
Prepared and implemented lesson plans; helped students develop important learning skills and good study habits; supported trips and related issues.
Freelance Translator at Translators Without Borders (TWB); Charity Translators; Respond - Crisis Translation
January 1, 2021 - December 31, 2022
Volunteer translator providing crisis translation and humanitarian support; worked with English and other languages as needed.
Digital Trust and Safety Analyst at Telus Digital
April 1, 2025 - Present
Back office support and taking over general administrative tasks; played a crucial role in helping achieve the company’s business targets and ensuring quality standards.

Education

Bachelor's Degree in Translation (Korean and English) at Kyiv National Linguistic University
January 1, 2018 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet