I am an organized and proactive professional with four years of experience in fast-paced, client-facing roles within the education and administrative sectors.

About

I am an organized and proactive professional with four years of experience in fast-paced, client-facing roles within the education and administrative sectors. I excel at managing daily operations, handling enquiries, and supporting teams with reliable, high-quality administrative work. I am eager to move into a corporate environment, bringing transferable operational experience, strong interpersonal skills, and a dependable, service-focused approach.

I am dedicated to creating engaging learning resources and well-structured content. My experience across educational settings and front-of-house operations has honed my ability to adapt quickly, communicate effectively, and maintain meticulous attention to detail under pressure.

  • 10 years' experience
  • Joined January 2026

Industry experience

  • Education
  • Non-Profit Organization
  • Professional Services
  • Travel & Hospitality
  • Retail

Work experience· 8 roles

Receptionist · The Ivy in The Lanes, BrightonDec 2025 – Present · 1 yr

Managed reservations and customer data, supporting personalised communication. Maintained a professional front-of-house image consistent with brand identity.

Spanish teacher and Deputy Manager · La Casita, BrightonJan 2021 – Oct 2025 · 4 yrs 10 mos

Undertook administrative tasks including tasking registers, marking coursework and assessing student attendance records. Employed interactive teaching methods, including multimedia resources to stimulate student engagement and learning. Created reports of student grades and progress for personal, student and parent review. Organized engaging resources to promote student learning and progress against course objectives.

Store worker volunteer · Scope, Haywards HeathOct 2019 – Mar 2020 · 6 mos

Volunteer store worker supporting daily store operations and customer service.

Au pair · Haywards HeathSep 2019 – Dec 2020 · 1 yr 4 mos
Social Educator · St Vincent de Paul Day Center, ZaragozaMar 2019 – Jun 2019 · 4 mos
Office Administrator · BeBee Calidad, ZaragozaOct 2018 – Aug 2019 · 11 mos
Special Needs Assistant · Center Ancora, La RiojaApr 2017 – Sep 2018 · 1 yr 6 mos
Volunteer Assistant · Center Ancora, La RiojaJan 2016 – Mar 2017 · 1 yr 3 mos

Education

Digital Marketing & E-commerce Certificate · Coursera2024 – 2026
UAL Level 3 Foundation Diploma in Art and Design · MET, Brighton2023 – 2024
HNC Social Integration · IES María Moliner, Zaragoza, Spain2017 – 2019
Vocational Education and Training in Social Health Care · IES Valle del Cidacos, La Rioja, Spain2015 – 2017

Certifications and awards

Digital Marketing & E-commerce Certificate (Coursera)2024 – 2026

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