Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a focused virtual assistant specializing in customer service and admin support. I excel at multi-tasking and delivering positive customer experiences through clear communication and proactive problem-solving. I’m comfortable with Office Apps (Word, Excel, Google Docs), graphic design tasks, data entry, and adapting quickly to new processes to meet deadlines with reliability and accountability.…I'm a focused virtual assistant specializing in customer service and admin support. I excel at multi-tasking and delivering positive customer experiences through clear communication and proactive problem-solving. I’m comfortable with Office Apps (Word, Excel, Google Docs), graphic design tasks, data entry, and adapting quickly to new processes to meet deadlines with reliability and accountability.

Milicent Marzan

Graphic Designer, Web Designer, Content Creator, +1





I'm a focused virtual assistant specializing in customer service and admin support. I excel at multi-tasking and delivering positive customer experiences through clear communication and proactive problem-solving. I’m comfortable with Office Apps (Word, Excel, Google Docs), graphic design tasks, data entry, and adapting quickly to new processes to meet deadlines with reliability and accountability.…I'm a focused virtual assistant specializing in customer service and admin support. I excel at multi-tasking and delivering positive customer experiences through clear communication and proactive problem-solving. I’m comfortable with Office Apps (Word, Excel, Google Docs), graphic design tasks, data entry, and adapting quickly to new processes to meet deadlines with reliability and accountability.

Available to hire

I’m a focused virtual assistant specializing in customer service and admin support. I excel at multi-tasking and delivering positive customer experiences through clear communication and proactive problem-solving.

I’m comfortable with Office Apps (Word, Excel, Google Docs), graphic design tasks, data entry, and adapting quickly to new processes to meet deadlines with reliability and accountability.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Virtual Assistant - Customer Service Representative at NHEMS Merchandise

January 1, 2017 - December 31, 2018

Provided exceptional remote customer support, managed inquiries, and documented interactions using Office Apps (Word, Excel). Maintained responsiveness, adhered to deadlines, and delivered reliable service with strong communication and problem-solving.

Virtual Assistant - Customer Service at Bengoo Inc.

January 1, 2019 - December 31, 2020

Handled customer inquiries, assisted with order processing, maintained records, and ensured timely responses. Demonstrated initiative, reliability, and accountability in a fast-paced remote environment.

Virtual Assistant - Customer Service at Alta Resources Philippines

January 1, 2019 - December 31, 2021

Supported clients with inquiries and service requests, performed data entry, and collaborated with teams to ensure timely resolutions. Built positive customer relationships via attentive listening and proactive communication.