I am an enthusiastic and customer-focused student with strong retail, hospitality, and marketing experience. I have a proven ability to deliver excellent service, build relationships with customers, and support team success. I am passionate about health and cooking, with firsthand experience in customer-facing roles and project coordination. I am eager to bring strong people skills, sales experience, and organizational ability to a dynamic work environment.

Reese O’Connor

I am an enthusiastic and customer-focused student with strong retail, hospitality, and marketing experience. I have a proven ability to deliver excellent service, build relationships with customers, and support team success. I am passionate about health and cooking, with firsthand experience in customer-facing roles and project coordination. I am eager to bring strong people skills, sales experience, and organizational ability to a dynamic work environment.

Available to hire

I am an enthusiastic and customer-focused student with strong retail, hospitality, and marketing experience. I have a proven ability to deliver excellent service, build relationships with customers, and support team success.
I am passionate about health and cooking, with firsthand experience in customer-facing roles and project coordination. I am eager to bring strong people skills, sales experience, and organizational ability to a dynamic work environment.

See more

Language

English
Fluent

Work Experience

Marketing and Social Media Coordinator (Seasonal) at Chapman's Ice Cream
May 1, 2023 - December 1, 2025
Entrusted with creating and executing content for publications, including press releases, print advertisements, official website pages, and various social media sites, ensuring brand consistency. Spearheaded online communications with consumers across various digital marketing forums. Coordinated communication with external agencies and vendors to ensure brand alignment. Represented brands at promotional events, directly engaging with customers and providing product knowledge.
Customer Service Representative at Chapman's Ice Cream
July 1, 2022 - September 1, 2022
Consistently secured multiple high-volume sales orders with clients while successfully coordinating shipment dates on a daily basis. Optimized sales by being knowledgeable of current sales trends and by maintaining relationships with clients, enabling efficient anticipation of their needs. Collaborated with internal sales and operations teams to ensure a seamless transition from front-end to fulfilment.
Food Service Worker (Seasonal) at Beaver Valley Ski Club
March 1, 2021 - December 1, 2023
In a fast-paced environment, efficiently delivered hundreds of meals to guests while maintaining a spotless and inviting dining area. Worked collaboratively with back of house, cash, and supervisors to streamline operations and enhance member experience.
Director of Merchandise Partnerships at Lang Lang Students’ Association, University of Guelph
April 1, 2025 - Present
Led partnerships with external vendors to source branded merchandise aligned with the club’s identity and budget. Negotiated pricing, quantities, and timelines with merchandise partners to maximize value while ensuring on-time delivery for club events and campaigns. Coordinated with photographers, models, and marketing teams to produce high-quality visual assets for promotional campaigns across social and digital platforms.
Marketing and Social Media Coordinator (Seasonal) at Chapman’s Ice Cream
May 1, 2023 - December 1, 2025
Entrusted with creating and executing content for various publications, including press releases, print advertisements, official website pages, and various social media sites, ensuring brand consistency. Spearheaded online communications with consumers across various digital marketing forums. Coordinated communication with external agencies and vendors to ensure brand alignment. Represented brands at promotional events, directly engaging with customers and providing product knowledge.
Customer Service Representative at Chapman’s Ice Cream
July 1, 2022 - September 1, 2022
Consistently secured multiple high-volume sales orders with clients while successfully coordinating shipment dates on a daily basis. Optimized sales in being knowledgeable of current sales trends as well as relationships built with clients, allowing for efficient anticipation of their needs. Collaborated with internal sales and operations teams to ensure a seamless transition from front-end to fulfilment.

Education

Ontario Secondary School Diploma at St. Mary's High School
September 1, 2018 - June 30, 2022
Bachelor of Commerce, Marketing Management at Lang School of Business and Economics, University of Guelph
January 1, 2022 - January 26, 2026
Bachelor of Commerce at Lang School of Business and Economics, University of Guelph
January 1, 2022 - January 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment, Consumer Goods, Professional Services