I am a software engineer with 5+ years of experience designing and shipping backend systems across AI-powered products, SaaS platforms, and media marketplaces. I own architecture from API design to production deployment and am currently building production RAG and LLM-backed services at Uber using Python, FastAPI, LangChain, and FAISS to improve support efficiency and response quality at scale. I bring a strong foundation in Node.js and distributed systems, with hands-on experience delivering serverless and 3-tier AWS deployments, secure auth, payments, and search for multi-vendor marketplaces and video-on-demand platforms. I thrive in end-to-end ownership across AWS, CI/CD, API reliability, and cross-team delivery, and have a track record of reducing incidents and increasing release confidence.

Vishveshwara Guthal Gowda

I am a software engineer with 5+ years of experience designing and shipping backend systems across AI-powered products, SaaS platforms, and media marketplaces. I own architecture from API design to production deployment and am currently building production RAG and LLM-backed services at Uber using Python, FastAPI, LangChain, and FAISS to improve support efficiency and response quality at scale. I bring a strong foundation in Node.js and distributed systems, with hands-on experience delivering serverless and 3-tier AWS deployments, secure auth, payments, and search for multi-vendor marketplaces and video-on-demand platforms. I thrive in end-to-end ownership across AWS, CI/CD, API reliability, and cross-team delivery, and have a track record of reducing incidents and increasing release confidence.

Available to hire

I am a software engineer with 5+ years of experience designing and shipping backend systems across AI-powered products, SaaS platforms, and media marketplaces. I own architecture from API design to production deployment and am currently building production RAG and LLM-backed services at Uber using Python, FastAPI, LangChain, and FAISS to improve support efficiency and response quality at scale. I bring a strong foundation in Node.js and distributed systems, with hands-on experience delivering serverless and 3-tier AWS deployments, secure auth, payments, and search for multi-vendor marketplaces and video-on-demand platforms. I thrive in end-to-end ownership across AWS, CI/CD, API reliability, and cross-team delivery, and have a track record of reducing incidents and increasing release confidence.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Work Experience

Software Engineer (Backend / AI Systems) at Uber
August 1, 2025 - Present
Orchestrated a backend service in Python and FastAPI to assemble trip events, support chats, and driver notes into a single case timeline, reducing manual context switching for support agents during high-volume incident windows. Implemented a RAG pipeline with document chunking, embeddings, and similarity search to retrieve relevant trip policies and past resolutions, improving consistency of agent responses across repeat issue categories. Integrated an LLM-based summarization layer to generate short case briefs from retrieved context, enabling agents to close complex tickets 20–30 minutes faster per case without automating final decisions. Deployed services on AWS (ECS, S3, IAM) with async processing and request queues, reliably handling 18K+ monthly support cases while keeping response times stable during surge periods. Set up CI/CD with GitHub Actions for test runs, container builds, and staged deployments, releasing features behind flags and monitoring rollouts via logs and SQL-b
Software Development Engineer – Backend at INFINITE INFOLAB
July 1, 2020 - December 1, 2023
Architected backend systems for a video-on-demand and marketplace platform using Node.js on AWS (EC2, RDS, S3, Lambda, API Gateway), supporting 25K+ monthly viewers and 1,200+ listings. Implemented core business logic including vendor onboarding, search, booking, authentication, access control, and payments using JWT and AWS IAM, preventing double-booking and unauthorized access. Structured deployment pipelines and environment isolation on AWS, enabling independent releases, faster incident recovery, and smooth integration with Next.js frontends for SEO-friendly pages.
MERN Stack Developer at Vivma Software Inc.
May 1, 2019 - June 1, 2020
Built and refined RESTful APIs for authentication, listings, and transactions using Node.js, Express, and MongoDB, supporting 12K+ monthly API calls with stable performance during demos and pilot usage. Engineered responsive UIs using React, designing reusable components and optimized rendering logic that increased average session time by 27% across customer-facing workflows. Structured MongoDB schemas with indexed queries and implemented JWT-based RBAC, reducing read latency by 34% and preventing unauthorized actions across admin and user flows.

Education

Masters of Science in Information Systems at Syracuse University
January 1, 2024 - December 1, 2025
Bachelor of Engineering, Computer Science at Bangalore Institute of Technology
May 1, 2016 - August 1, 2020

Qualifications

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Industry Experience

Software & Internet, Media & Entertainment