Technical Program Manager at Amazon Web Services (AWS)

Transformed distributed team delivery capability by introducing SAFe practices across 100+ engineers, uplifted delivery maturity through coaching, and establishing rhythm that drove consistent sprint completion. Built a culture of delivery excellence through retrospectives, velocity tracking, and continuous improvement. Maintained operational stability (99.99% launch success) while driving large-scale transformation. Established program governance including demand management, capacity planning, and dependency tracking across 5 major regional platform deployments. Shaped technology delivery strategy and uplifted capability across AWS organizations; cultivated C-level stakeholder relationships with Commonwealth of Australia to drive cloud implementation and security alignment.

Senior Project Manager at AEMO

Led enterprise-wide security transformation programs affecting 3000+ users. Managed cybersecurity implementations, vendor relationships, and cross-functional delivery of security initiatives, aligning with ISO 27001, NIST, and Essential Eight. End-to-end scoping, budgeting, and execution to ensure secure, compliant operations.

Senior Technical Project Manager at CenITex

Led Victorian Government's digital transformation initiatives impacting 40,000+ users; directed $10M+ portfolio; established governance frameworks; risk management; delivered programs within budget and timeline.

Project Manager / Scrum Master at Telstra

Led multiple agile teams implementing enterprise-scale technology projects ($5M+), established SAFe governance, drove sprint planning and backlog refinement, improved delivery predictability and cross-functional collaboration.

Project Lead – IT Applications at Emirates Post Group

Led enterprise software delivery and IT service management initiatives; modernization; governance frameworks aligned with ISO27000 and ITIL; implemented agile methodologies; oversaw audit compliance and risk management.

Technical Presales Consultant at Compass Plus

Early career role; provided presales support for payment solutions and system integrations.

Systems Consultant at TPS Worldwide

System consultant focusing on IT solutions and integration.