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I am Boris Iglesias, a Senior UX Designer with 15 years of experience shaping software applications through usability, information architecture and UI design. I’m certified by Human Factors International and specialize in UX sprint facilitation, enterprise requirements gathering and user research to solve business problems. I work with cross-functional teams to design intuitive experiences that drive adoption and ROI, and I enjoy exploring new technologies and research methods to push the boundaries of user-centered design.…I am Boris Iglesias, a Senior UX Designer with 15 years of experience shaping software applications through usability, information architecture and UI design. I’m certified by Human Factors International and specialize in UX sprint facilitation, enterprise requirements gathering and user research to solve business problems. I work with cross-functional teams to design intuitive experiences that drive adoption and ROI, and I enjoy exploring new technologies and research methods to push the boundaries of user-centered design.

Boris Iglesias

UX Designer, UI Designer, Web Designer, +2

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I am Boris Iglesias, a Senior UX Designer with 15 years of experience shaping software applications through usability, information architecture and UI design. I’m certified by Human Factors International and specialize in UX sprint facilitation, enterprise requirements gathering and user research to solve business problems. I work with cross-functional teams to design intuitive experiences that drive adoption and ROI, and I enjoy exploring new technologies and research methods to push the boundaries of user-centered design.…I am Boris Iglesias, a Senior UX Designer with 15 years of experience shaping software applications through usability, information architecture and UI design. I’m certified by Human Factors International and specialize in UX sprint facilitation, enterprise requirements gathering and user research to solve business problems. I work with cross-functional teams to design intuitive experiences that drive adoption and ROI, and I enjoy exploring new technologies and research methods to push the boundaries of user-centered design.

Available to hire

I am Boris Iglesias, a Senior UX Designer with 15 years of experience shaping software applications through usability, information architecture and UI design. I’m certified by Human Factors International and specialize in UX sprint facilitation, enterprise requirements gathering and user research to solve business problems.
I work with cross-functional teams to design intuitive experiences that drive adoption and ROI, and I enjoy exploring new technologies and research methods to push the boundaries of user-centered design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

User Experience Consultant at Ontario Ministry of Transportation/Labour

March 1, 2017 - Present

Pioneered the DA.B.L process in application design (Discovery, Alpha, Beta & Live); runs & facilitates Google Design Sprints, Strategy Sprints & Business Requirements Sprints; creates gamification mechanics for ministry apps; writes and delivers business cases from sprint results; conducts user research and produces prototypes, UI mockups and journey maps; acts as a think tank on technology and research.

User Experience Product Manager at Hockeystick

July 1, 2016 - January 31, 2017

Led user research with clients; defined requirements for Pipeline; created dashboard specifications (InVision) and features for a lead-management tool; collaborated with CEO/CTO on product releases and feedback; supported marketing with customer experience pieces.

Senior User Experience Designer – Team Lead at Synaptive Medical

September 1, 2015 - June 30, 2016

Defined holistic UX vision for ecosystem and Informatics; prototyped touch-screen UI for DRIVE; conducted user interviews and usability testing; presented interactive prototypes to stakeholders and executives; collaborated closely with hardware/software teams.

User Experience Designer - Consulting Contract at Sandvine

June 1, 2015 - September 30, 2015

Provided leadership on client experience design; delivered high-detail UX/UI mockups for Cloud Services and Help Center; revamped UI for legacy apps; fostered a UX culture across departments and solidified design guidelines.

User Experience Architect - Contract at Canadapost

April 1, 2014 - April 1, 2015

Built UX deliverables for desktop, tablet and mobile within the Digital Delivery Network; aligned UX with storytelling in customer experience; led UX for Epost and SSO; conducted usability tests and research; collaborated across divisions.

User Experience Manager at OANDA

August 1, 2013 - March 31, 2014

Led Registration Funnel UX/UI redesign; developed UX personas from user profiles and analytics; produced fully interactive prototypes for mobile/desktop/tablet; contributed to homepage and landing page optimizations; performed AB testing.

UX Architect - Consulting at Timezone Intranet – Tim Hortons

December 1, 2012 - March 31, 2013

Created 300+ interactive wireframes for SharePoint 2013 development; compiled software specifications; delivered stakeholder presentations; designed UI with web 2.0 usability standards.

UX Lead - City of Toronto Children Services at City of Toronto

January 1, 2012 - December 31, 2012

Built Information Architecture for CSIS3 Budget Reporting; produced interactive wireframes for 30+ screens; led usability testing and accessibility practices; contributed to training and demos.

UX Architect at Barrick Gold

September 1, 2010 - December 31, 2010

Created application IA for SharePoint; delivered sitemaps and workflows; collaborated with multiple departments; translated UI into HTML/CSS for ECM integration; supported adoption improvements.

UX Architect at Intercall (Genesys Conferencing)

September 1, 2009 - October 1, 2010

Designed UX workflows and reusable UIs; revamped desktop UI; created mobile UI for 'Join the Meeting' flow; contributed to intranet administration UX across conferencing products.

Production Designer at AIC - Financial Group

September 1, 2008 - November 30, 2008

Resolved 150+ tickets during a redesign; deployed pages on SharePoint; collaborated to increase productivity and ensure design consistency.

Interactive Designer at Maritz Canada

June 1, 2008 - September 30, 2008

Produced web elements for Blackberry training; edited Flash templates and XML data; contributed to cross-department UX guidelines and global design updates.

Web Design Architect at Callture

January 1, 2002 - April 30, 2007

Designed company websites and UI; maintained multiple websites for the reseller network; established interaction schemes and branding across online presence.