I am a Cloud & Linux Support Engineer based in Dublin with 9+ years of experience spanning Azure, Linux, Windows, and IIS environments. I specialize in L2/L3 application and production support, ITIL processes, and 24/7 operations, and I enjoy mentoring engineers to deliver reliable enterprise infrastructure. I lead by example, remaining hands-on in daily support tasks while coaching teammates, ensuring high availability, and driving successful migrations, security updates, backups, and disaster recovery initiatives.

Sri Venkata M M Kolla

I am a Cloud & Linux Support Engineer based in Dublin with 9+ years of experience spanning Azure, Linux, Windows, and IIS environments. I specialize in L2/L3 application and production support, ITIL processes, and 24/7 operations, and I enjoy mentoring engineers to deliver reliable enterprise infrastructure. I lead by example, remaining hands-on in daily support tasks while coaching teammates, ensuring high availability, and driving successful migrations, security updates, backups, and disaster recovery initiatives.

Available to hire

I am a Cloud & Linux Support Engineer based in Dublin with 9+ years of experience spanning Azure, Linux, Windows, and IIS environments. I specialize in L2/L3 application and production support, ITIL processes, and 24/7 operations, and I enjoy mentoring engineers to deliver reliable enterprise infrastructure.

I lead by example, remaining hands-on in daily support tasks while coaching teammates, ensuring high availability, and driving successful migrations, security updates, backups, and disaster recovery initiatives.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Team Leader / Cloud & Linux Support Engineer at Coforge
June 1, 2023 - March 1, 2025
Provided L2/L3 application and infrastructure support for Linux and Windows servers. Administered Azure resources including VMs, Azure AD users/groups, and monitoring alerts. Handled incident triage, root cause analysis, and SLA-based service restoration. Applied OS patches, security updates, and system upgrades. Configured backups and supported disaster recovery procedures. Mentored team members while remaining hands-on in daily support activities.
Lead Administrator at ThinkSys
January 1, 2023 - March 1, 2023
Created and managed Microsoft Active Directory users and groups. Supported application migration and deployment activities. Installed, configured, and maintained Linux operating systems. Monitored system performance, resource usage, and logs.
Lead Administrator at Wipro
December 1, 2021 - January 1, 2023
Managed Azure cloud and on-prem Linux infrastructure in hybrid environments. Supported CI/CD pipelines using Azure DevOps and Jenkins. Performed system monitoring, troubleshooting, and performance optimization. Worked closely with development teams during deployments and releases.
Senior Consultant at Scube
June 1, 2021 - December 1, 2021
Managed Azure cloud and on-prem Linux infrastructure. Automated Linux and Azure resource management for consistency across environments. Implemented CI/CD pipelines using Azure DevOps and Jenkins. Monitored system performance and troubleshooting production issues.
Associate Consultant / System Administrator at Capgemini
April 1, 2019 - June 1, 2021
Supported Windows IIS, Azure, and Linux-hosted applications. Configured IIS application pools, virtual directories, and SSL certificates. Followed ITIL processes for incident and change management. Provided application and infrastructure support to enterprise clients.
System Administrator at Cybertek Solutions
August 1, 2017 - December 1, 2018
Installed, configured, and maintained Linux, Azure, and IIS systems. Configured IIS applications, application pools, and virtual directories. Applied OS patches, updates, and security fixes. Worked extensively with ITIL-based support processes.
Systems Engineer at Freelancer
September 1, 2014 - July 1, 2017
Provided application and technical support to clients. Worked closely with development teams to support deployment and operations. Supported SQL jobs and PowerShell scripting tasks. Provided 24/7 on-call support.
Radio Jockey at Radio Mirchi
June 1, 2013 - April 1, 2014
Hosted live radio shows and audience engagement programs. Conducted interviews and managed on-air content.

Education

Bachelor of Technology (Computer Science) at Jawaharlal Nehru Technological University, India
January 11, 2030 - January 1, 2013
Bachelor of Technology (Computer Science) at Jawaharlal Nehru Technological University, India
January 11, 2030 - January 1, 2013

Qualifications

Microsoft Azure Fundamentals (AZ-900)
January 11, 2030 - February 6, 2026
Microsoft Azure Fundamentals (AZ-900)
January 11, 2030 - February 6, 2026
Microsoft Azure Fundamentals (AZ-900)
January 11, 2030 - February 6, 2026

Industry Experience

Software & Internet, Professional Services, Other, Computers & Electronics