HNIN SHWE ZIN

Own the delivery of data-driven manufacturing solutions to enhance production efficiency, optimize workflows, and enable informed decision-making. Translate functional requirements into precise specifications and work closely with the development team to ensure accurate and timely implementation. Lead pilot programs and full-scale rollout phases, ensuring solutions meet manufacturing objectives and deliver measurable business value. Act as primary point of contact for stakeholders, driving problem resolution and root cause analysis to prevent recurring issues. Lead knowledge transfer initiatives and training programs to ensure seamless adoption of newly implemented systems. Recommend enhancements to core systems and assistive tools to support continuous improvement and evolving manufacturing needs.

Developed and maintained Dialogflow chatbot flows integrated with Kommunicate to enhance customer interaction. Managed the Moodle learning platform for a large user base. Collaborated with risk and development teams to program conditional and logic rules for the loan-application management system using Modelica. Provided technical support and system troubleshooting, improving overall system reliability and reducing operational downtime.

Provided technical leadership for SAP S/4 HANA implementation, overseeing system configuration, design, and enhancement management. Directed business process management and coordinated change requests, collaborating with vendors to ensure timely and accurate delivery of configuration updates. Facilitated SAP implementation and support across MM, PS, and SD modules, driving optimization of business operations. Managed user access, emergency transports, and delivered first- and second-level support to maintain system reliability. Conducted thorough testing on change requests and enhancements to ensure system stability and performance.