I am a specialist with broad international IT delivery experience, including team leadership, test management, project management, business analysis and agile transformation. I have over 24 years delivering complex change across banking, payments and trading platforms in EMEA and beyond, translating business needs into practical IT solutions and ensuring regulatory alignment. I have led cross-functional teams and driven UAT, automation initiatives, and CI/CD adoption in multi-site environments, including onshore, nearshore and offshore delivery. I thrive at bridging business and IT, coordinating end-to-end change, and empowering teams to deliver value with quality governance, continuous improvement, and automation. I am passionate about stakeholder collaboration and scalable processes that improve efficiency and resilience in financial services, while maintaining a focus on compliance and risk management.

ALAGIRI JAYABALAN

I am a specialist with broad international IT delivery experience, including team leadership, test management, project management, business analysis and agile transformation. I have over 24 years delivering complex change across banking, payments and trading platforms in EMEA and beyond, translating business needs into practical IT solutions and ensuring regulatory alignment. I have led cross-functional teams and driven UAT, automation initiatives, and CI/CD adoption in multi-site environments, including onshore, nearshore and offshore delivery. I thrive at bridging business and IT, coordinating end-to-end change, and empowering teams to deliver value with quality governance, continuous improvement, and automation. I am passionate about stakeholder collaboration and scalable processes that improve efficiency and resilience in financial services, while maintaining a focus on compliance and risk management.

Available to hire

I am a specialist with broad international IT delivery experience, including team leadership, test management, project management, business analysis and agile transformation. I have over 24 years delivering complex change across banking, payments and trading platforms in EMEA and beyond, translating business needs into practical IT solutions and ensuring regulatory alignment. I have led cross-functional teams and driven UAT, automation initiatives, and CI/CD adoption in multi-site environments, including onshore, nearshore and offshore delivery.

I thrive at bridging business and IT, coordinating end-to-end change, and empowering teams to deliver value with quality governance, continuous improvement, and automation. I am passionate about stakeholder collaboration and scalable processes that improve efficiency and resilience in financial services, while maintaining a focus on compliance and risk management.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
German
Intermediate

Work Experience

Business Analyst & Test Management (EMEA & Saudi Arabia) at Deutsche Bank AG, Switzerland
May 1, 2023 - December 1, 2025
Lead end-to-end delivery of change initiatives, ensuring alignment with business objectives and regulatory requirements. Elicit, document and validate business requirements for monthly UPLs, minor/major releases, and cloud migration projects; translate business needs into actionable specifications for IT and delivery teams. Analyze and streamline front and back-office workflows focusing on payments, SWIFT messaging, settlements, client portfolio management, and MiFID compliance; identify automation opportunities. Serve as primary liaison between business units, IT, and Avaloq teams; facilitate workshops and ensure transparent communication. Lead UAT across IT, business and Avaloq teams (40+ members); support test automation initiatives (3000+ test cases) and CI/CD adoption. Evaluate change impact and ensure cross-functional alignment across upstream and downstream applications. Ensure governance and compliance with risk/privacy policies and regulatory standards; facilitate pre/post pro
Scrum Master & Project Management at Credit Suisse AG, Switzerland
April 1, 2022 - April 1, 2023
Lead PI Planning and enhance stakeholder and team communication via Agile frameworks. Facilitate and lead Scrum ceremonies; perform Agile maturity assessments. Eliminate impediments across operations, business and IT; manage risks; assist business partners to improve operational efficiency and reduce risk. Coordinate pre-prod and post-prod sign-offs; manage deliverables for a team of 30–35 (40% onshore, rest nearshore/offshore). Drive continuous improvement and transformation initiatives.
Product Quality Manager & Scrum Master at UBS AG, Switzerland
May 1, 2018 - March 1, 2022
Design and oversee overall UAT test strategy and test plan; responsible for the quality of business use cases and test scenarios; train business users; provide post go-live support. Act as Quality Gatekeeper, leading test management across SCRUM teams and business stakeholders (>60 members); coordinate release readiness and cutover activities; ensure regulatory compliance and appropriate regression testing across impacted entities. Lead agile transformation and mentor interns/junior PMs/Scrum Masters.
Senior Test Manager, Release Co-ordinator, Line Manager at Credit Suisse AG, Switzerland
December 1, 2009 - April 1, 2018
Create test estimations, test plans, test strategy, traceability and quality metrics; manage defect/defect escalation and regression scope; coordinate data anonymization and test environment/data migration; support offshore development and testing; drive test governance and continuous quality improvements; lead team of testers and test managers.
Business Development - Testing Services at Resolvex GmbH, Switzerland
June 1, 2009 - December 1, 2009
Set up testing service offerings; implement partner programs; drive business development and sales support for testing services.
Test Lead at Sogeti - Switzerland
May 1, 2008 - April 1, 2009
Lead testing activities across projects; contribute to test strategy, planning and execution; coordinate teams and ensure quality delivery.
Performance & Functional Test Analyst at Infosys (UBS, Switzerland) / UBS
September 1, 2003 - October 1, 2007
Execute performance and functional testing for UBS projects; develop and implement test strategies; support SDLC/STLC activities; collaborate with offshore and onshore teams.
Test Engineer at Lucid Technology
May 1, 2001 - August 1, 2003
Perform testing activities; collaborate with development teams; ensure quality and timely delivery.

Education

Add your educational history here.

Qualifications

Bachelor of Engineering (Electrical & Electronics)
January 11, 2030 - February 9, 2026
PSM - Professional Scrum Master
January 11, 2030 - February 9, 2026
ISTQB (International Software Testing Qualifications Board)
January 11, 2030 - February 9, 2026
Microsoft Azure Fundamentals – AZ900
January 11, 2030 - February 9, 2026
Fundamentals of Business Analysis
January 11, 2030 - February 9, 2026
TMap & TPI (by Sogeti, Spain)
January 11, 2030 - February 9, 2026
Investment Administration Qualification from Securities & Investment Institute, United Kingdom
January 11, 2030 - February 9, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Intermediate

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