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I'm Alain Biya, a hospitality management student with hands-on experience across front desk, guest relations, and restaurant service in international settings. I thrive on delivering warm, efficient service and collaborating with diverse teams to create memorable guest experiences. I'm eager to transition into Customer Success or client relationships, leveraging my communication, problem-solving, and calm under pressure. I will be receiving my diploma by the end of May, and I'm excited to bring reliability, adaptability, and a growth mindset to an international organization, ideally in a Swiss-based environment.…I'm Alain Biya, a hospitality management student with hands-on experience across front desk, guest relations, and restaurant service in international settings. I thrive on delivering warm, efficient service and collaborating with diverse teams to create memorable guest experiences. I'm eager to transition into Customer Success or client relationships, leveraging my communication, problem-solving, and calm under pressure. I will be receiving my diploma by the end of May, and I'm excited to bring reliability, adaptability, and a growth mindset to an international organization, ideally in a Swiss-based environment.

Alain Biya

Illustrator, Photographer, Content Creator, +2

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I'm Alain Biya, a hospitality management student with hands-on experience across front desk, guest relations, and restaurant service in international settings. I thrive on delivering warm, efficient service and collaborating with diverse teams to create memorable guest experiences. I'm eager to transition into Customer Success or client relationships, leveraging my communication, problem-solving, and calm under pressure. I will be receiving my diploma by the end of May, and I'm excited to bring reliability, adaptability, and a growth mindset to an international organization, ideally in a Swiss-based environment.…I'm Alain Biya, a hospitality management student with hands-on experience across front desk, guest relations, and restaurant service in international settings. I thrive on delivering warm, efficient service and collaborating with diverse teams to create memorable guest experiences. I'm eager to transition into Customer Success or client relationships, leveraging my communication, problem-solving, and calm under pressure. I will be receiving my diploma by the end of May, and I'm excited to bring reliability, adaptability, and a growth mindset to an international organization, ideally in a Swiss-based environment.

Available to hire

I’m Alain Biya, a hospitality management student with hands-on experience across front desk, guest relations, and restaurant service in international settings. I thrive on delivering warm, efficient service and collaborating with diverse teams to create memorable guest experiences.

I’m eager to transition into Customer Success or client relationships, leveraging my communication, problem-solving, and calm under pressure. I will be receiving my diploma by the end of May, and I’m excited to bring reliability, adaptability, and a growth mindset to an international organization, ideally in a Swiss-based environment.

Language

English

Fluent

French

Fluent

Spanish; Castilian

Fluent

Work Experience

Hospitality Intern / Practical Weeks at Vatel Hôtel & Spa

January 1, 2023 - Present

Completed 27 practical weeks across Reception, Cafeteria, Housekeeping, Brasserie and Bakery, gaining exposure to front desk operations, guest services and cross-department collaboration.

Receptionist Intern at Hôtel Hermitage Monte-Carlo

April 1, 2025 - September 1, 2025

Welcomed and assisted an international clientele, managed check-in/check-out, handling reservations and guest requests; collaborated with housekeeping, concierge and management to maintain luxury service standards.

Guest Relations / Night Shift at GRAND Hôtel LES FLAMANTS ROSES

July 1, 2024 - September 1, 2024

Managed guest arrivals/departures, guest relations, breakfast/lunch services, room service and restaurant support during night shifts.

Restaurant Server at Hôtel LE PRIEURE

May 1, 2023 - September 1, 2023

Server for breakfast, lunch and dinner; maintained guest communication and satisfied service needs.