I'm Sarah Mitchell, a UX and Product Designer with a track record of delivering measurable improvements across SaaS, AI-driven tools, and enterprise software. I blend research, prototyping, and scalable design systems to ship experiences that users love and that teams can maintain. I thrive in cross-functional teams, bridging design with engineering and product management. I enjoy mentoring, driving accessibility, and creating end-to-end experiences for desktop and mobile across B2B and B2C contexts.

Sarah Mitchell

I'm Sarah Mitchell, a UX and Product Designer with a track record of delivering measurable improvements across SaaS, AI-driven tools, and enterprise software. I blend research, prototyping, and scalable design systems to ship experiences that users love and that teams can maintain. I thrive in cross-functional teams, bridging design with engineering and product management. I enjoy mentoring, driving accessibility, and creating end-to-end experiences for desktop and mobile across B2B and B2C contexts.

Available to hire

I’m Sarah Mitchell, a UX and Product Designer with a track record of delivering measurable improvements across SaaS, AI-driven tools, and enterprise software. I blend research, prototyping, and scalable design systems to ship experiences that users love and that teams can maintain.

I thrive in cross-functional teams, bridging design with engineering and product management. I enjoy mentoring, driving accessibility, and creating end-to-end experiences for desktop and mobile across B2B and B2C contexts.

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Language

English
Fluent

Work Experience

UX Designer at Microsoft
October 1, 2023 - September 1, 2025
Led Edge design system work in a v-team, defined components used across the organization; contributed to Edge Management Experiences admin console; supported Tab Accessibility and customization initiatives to improve retention; helped brainstorm UI for tab-related AI suggestion chips; led scareware blocker design using AI to deter scams and save users money; launched products with 200M+ DAU; increased retention by 15% in 3 months.
Product Designer at Salesfire
March 1, 2022 - June 1, 2023
Led UX design for Salesfire Trends analytics dashboard; focused on usable SAAS AI products; boosted e-commerce conversion rates by over 6% for some brands; helped design backend of the dashboard, resulting in a 60% increase in Average Order Value for some clients; participated in wireframing and UX workshops; liaised with departments to scope projects; developed different deliverables for chatbots.
Lead UX/UI Designer at Big Table Marketing
November 1, 2021 - February 1, 2022
Led UX/UI design for websites and mobile apps for global franchises such as Domino’s Pizza, Anytime Fitness and Costa Coffee; used by over 100 franchises in the UK.
UX/UI Designer at Homesdirect365
November 1, 2021 - February 1, 2022
Created the UI and UX for business at varied stages with a focus on SEO strategy implementation; created end-to-end flows, and coded CMS websites.
UX/UI Developer at PJA Distribution
February 1, 2018 - October 1, 2019
Collaboratively via GIT developed and designed an eBay templating application using an MVC framework.
UX Designer 2 at Microsoft
October 1, 2023 - September 1, 2025
Scaled Edge browser features for 200M+ DAU via end-to-end quantitative studies and A/B tests; synthesized data into actionable design iterations. Created design-to-engineering specs and guidelines to reduce handoff friction and bugs. Owned and maintained the Edge Design System with detailed tokens and cross-functional documentation. Built high-fidelity, logic-driven prototypes for AI-driven safety and accessibility features. Led UX strategy for Microsoft Scareware Protection and EMX, increasing enterprise retention by 15%.

Education

BA in Web and Multimedia Design at Teesside University
January 11, 2030 - October 1, 2017
BA Web and Multimedia Design at Teesside University
January 11, 2030 - October 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Retail, Professional Services