I am currently undertaking the Public History MA programme at University College Dublin, with a focus on using multimedia to tell historical stories. I am a friendly, reliable person who is honest and punctual. I work well in teams but am also happy to work independently to reach set goals; I have strong listening and communication skills and a creative mind, always ready for new challenges.

Heather Delaney

I am currently undertaking the Public History MA programme at University College Dublin, with a focus on using multimedia to tell historical stories. I am a friendly, reliable person who is honest and punctual. I work well in teams but am also happy to work independently to reach set goals; I have strong listening and communication skills and a creative mind, always ready for new challenges.

Available to hire

I am currently undertaking the Public History MA programme at University College Dublin, with a focus on using multimedia to tell historical stories.

I am a friendly, reliable person who is honest and punctual. I work well in teams but am also happy to work independently to reach set goals; I have strong listening and communication skills and a creative mind, always ready for new challenges.

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Language

English
Fluent

Work Experience

Receptionist/Customer Service at Tierney Kitchens
February 1, 2019 - September 1, 2019
Greeted customers, managed bookings by phone and in person, collected contact details, confirmed appointments, maintained a presentable front of house, and guided customers around the showroom.
Volunteer/Retail Assistant at St Vincent De Paul
September 1, 2020 - January 1, 2021
Greeted customers, sorted donations, prepared shop floor, kept the shop organized and stocked.
Sales Assistant at Amore Gelato Howth
April 1, 2021 - September 1, 2021
Food preparation, till experience, customer service, store maintenance, and opening/closing procedures.
Barista and Cafe Assistant at Olive Delicatessen and Cafe
September 1, 2021 - Present
Provided friendly, efficient service; handled customer concerns, contributed to hamper production (booklet creation, task delegation); web design via WordPress; trained as barista; tills; opening/closing.
Podcast Producer/Editor (Internship) at History Hub at UCD
January 1, 2025 - April 1, 2025
Podcast production; audio and video editing; interviewing; social media; web content writing; Photoshop image design; audio recording.

Education

Master of Arts in Public History at University College Dublin
September 1, 2024 - May 1, 2025
Bachelor of Humanities in History at University College Dublin
September 1, 2020 - May 1, 2024
Exchange Semester at Sciences Po, Reims Campus
August 1, 2022 - December 1, 2022
Leaving Certificate at Ardgillan Community College
September 1, 2015 - June 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Software & Internet, Professional Services, Non-Profit Organization