Available to hire
I am Namrata Pachori, a Power Platform specialist with over 12 years of experience in business process automation. I design, implement, and maintain automation solutions using Power Apps, Power Automate, and Copilot Studio to streamline workflows, boost productivity, and empower citizen developers. I excel at translating complex business needs into scalable, low-code solutions that drive measurable outcomes while fostering a culture of citizen development and continuous learning.
I bring a strong track record of leading cross-functional initiatives, delivering end-to-end solutions, and providing training and ongoing support to business users. My background includes hands-on IBM ECM work with FileNet and IBM Case Manager, enabling robust document management and automated workflows across global teams in Melbourne and India. I am collaborative, security-focused, and passionate about applying AI and cloud capabilities to optimize operations and customer experiences.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Sr.Power Platform Developer at Freelancer
April 1, 2025 - PresentDeveloped and managed applications and automations using Power Platform, Copilot Studio, and Azure AI services; designed and built Power Apps; automated workflows with Power Automate; created chatbots; integrated AI features; configured Azure AI Search; ensured data privacy; troubleshooted issues to ensure smooth operation of applications and automations.
Sr.Power Platform Developer at Alithya Inc
April 1, 2021 - March 31, 2025Developed and managed various applications and automations using Power Platform and Copilot Studio; designed and built Power Apps; implemented automated workflows; created chatbots with Power Virtual Agents; integrated AI capabilities; provided training and support to end-users; ensured data security and regulatory compliance; collaborated with cross-functional teams.
ECM Lead at Alithya Inc
May 1, 2019 - March 31, 2021Developed and managed multiple IBM Case Manager solutions; configured custom plugins/widgets; built external web services; deployed solutions to upper environments; performed end-to-end testing and provided ongoing support; prepared technical documentation and progress reports; trained clients and conducted knowledge transfer; optimized performance.
Sr. ECM Developer at Alithya Inc, Hyderabad - India
April 1, 2016 - April 30, 2019Developed IBM Case Manager solutions; customized ICM Client; provided end-to-end application support; supported testing and environment issue resolution; mentored junior developers; conducted code reviews and led technical discussions; ensured compliance and documentation.
ECM Developer at Alithya Inc, Hyderabad - India
April 1, 2013 - March 31, 2016Developed IBM Case Manager solutions; supported customization of ICM Client; provided application and testing support; adhered to timelines; implemented coding standards; documented technical specifications and supported version control; assisted in performance and security improvements.
Sr. ECM Developer at Alithya Inc
April 1, 2016 - April 30, 2019Developed IBM Case Manager solutions; customized ICM Client; provided end-to-end application support; assisted in testing and environment issue resolution; managed project timelines; documented specs; mentored junior developers; led technical discussions and ensured compliance.
ECM Developer at Alithya Inc
April 1, 2013 - March 31, 2016Developed solutions using IBM Case Manager; assisted customization of ICM Client; provided application support; assisted in testing; adhered to project timelines; followed coding standards; contributed to documentation and version control.
Sr. Power Platform Developer at Freelancer
April 1, 2025 - PresentDesigned and managed applications and automations using Power Platform, Copilot Studio, and Azure AI services. Built Power Apps to streamline processes, automated workflows with Power Automate, and created chatbots to enhance service delivery. Integrated AI capabilities via Copilot Studio and Azure AI, configured Azure AI Search indexes, and applied data privacy measures to remove PII/PHI before storage. Troubleshot issues and provided ongoing user support while driving citizen development and training initiatives.
Sr. Power Platform Developer at Alithya Inc
April 1, 2021 - March 1, 2025Developed and managed Power Platform solutions for clients, including custom Power Apps, automated workflows with Power Automate, and AI-enabled features. Delivered training and support to users, ensured data security and compliance, and collaborated with cross-functional teams to integrate solutions into broader business strategies. Enhanced solution capabilities with Copilot Studio and Azure AI services.
Education
MTech-Computer Science at Vellore Institute of Technology, Vellore, India
January 11, 2030 - February 19, 2026BE-Computer Science at Maharana Pratap College of Technology, Gwalior, India
January 11, 2030 - February 19, 2026MTech-Computer science at Vellore Institute of Technology, Vellore, India
January 11, 2030 - February 19, 2026BE-Computer science at Maharana Pratap College of Technology, Gwalior, India
January 11, 2030 - February 19, 2026MTech-Computer science at Vellore Institute of Technology, Vellore, India
January 11, 2030 - February 19, 2026BE-Computer science at Maharana Pratap College of Technology, Gwalior, India
January 11, 2030 - February 19, 2026MTech in Computer Science at Vellore Institute of Technology, Vellore, India
January 11, 2030 - February 19, 2026BE in Computer Science at Maharana Pratap College of Technology, Gwalior, India
January 11, 2030 - February 19, 2026Qualifications
IBM Certified Case Manager Solution Designer - Case Manager V5.2.1
January 11, 2030 - February 19, 2026IBM Content Navigator Essentials
January 11, 2030 - February 19, 2026IBM Content Navigator Configuration
January 11, 2030 - February 19, 2026IBM Content Navigator Solution Design
January 11, 2030 - February 19, 2026IBM Content Navigator - Administrator
January 11, 2030 - February 19, 2026IBM Content Navigator - Analyst
January 11, 2030 - February 19, 2026IBM Content Navigator - Application Customization
January 11, 2030 - February 19, 2026IBM Case Manager on Cloud - Essentials
January 11, 2030 - February 19, 2026IBM Datacap V9.1.4 - Datacap Navigator Configuration
January 11, 2030 - February 19, 2026IBM Datacap V9.1.4 - Datacap Essentials
January 11, 2030 - February 19, 2026IBM Certified Case Manager Solution Designer - Case Manager V5.2.1
January 11, 2030 - February 19, 2026IBM Content Navigator Essentials
January 1, 2017 - February 19, 2026IBM Content Navigator Configuration
January 1, 2017 - February 19, 2026IBM Content Navigator Solution Design
January 1, 2017 - February 19, 2026IBM Content Navigator - Administrator
January 1, 2017 - February 19, 2026IBM Content Navigator - Analyst
January 1, 2017 - February 19, 2026IBM Content Navigator Application Customization
January 1, 2017 - February 19, 2026IBM Content Navigator - Application Developer
January 1, 2017 - February 19, 2026IBM Content Navigator V3.0.6 - Administration
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Essentials
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Custom Pages and Properties
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud: Client UI Customization and Widgets
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Application Developer
January 1, 2017 - February 19, 2026IBM Datacap V9.1.4 - Datacap Navigator Configuration
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Datacap Essentials
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Application Builder
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Build Applications with FastDoc
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Administrator
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - System Configuration & Administration
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Security
January 1, 2018 - February 19, 2026IBM Datacap V9.1.4 - Define Applications with Datacap Studio
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Datacap Navigator Configuration
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Application Builder
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Build Applications with FastDoc
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Administrator
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - System Configuration & Administration
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Security
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Essentials
January 1, 2018 - February 19, 2026IBM Datacap on Cloud - Define Applications with Datacap Studio
January 1, 2018 - February 19, 2026IBM Certified Case Manager Solution Designer - Case Manager V5.2.1
January 1, 2017 - February 19, 2026IBM Content Navigator Essentials
January 1, 2017 - February 19, 2026IBM Content Navigator Configuration
January 1, 2017 - February 19, 2026IBM Content Navigator Solution Design
January 1, 2017 - February 19, 2026IBM Content Navigator Administrator
January 1, 2017 - February 19, 2026IBM Content Navigator Analyst
January 1, 2017 - February 19, 2026IBM Content Navigator Application Customization
January 1, 2017 - February 19, 2026IBM Content Navigator Application Developer
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Essentials
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Custom Pages and Properties
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud: Client UI Customization and Widgets
January 1, 2017 - February 19, 2026IBM Case Manager on Cloud - Application Developer
January 1, 2017 - February 19, 2026Datacap Navigator Configuration
January 1, 2018 - February 19, 2026Datacap Essentials
January 1, 2018 - February 19, 2026Datacap Application Builder
January 1, 2018 - February 19, 2026Datacap Build Applications with FastDoc
January 1, 2018 - February 19, 2026Datacap Administrator
January 1, 2018 - February 19, 2026Datacap System Configuration & Administration
January 1, 2018 - February 19, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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