Available to hire
Hi, I’m Angelica. I’m a dedicated professional blending HR, freelancing, coaching, and creative arts to help brands look and feel vibrant online. I thrive on turning ideas into engaging graphics and content that resonate with target audiences, while keeping processes smooth and scalable.
I’ve led social media management, email campaigns, video editing, and content creation for clients and teams. I’m passionate about graphic design, storytelling, and delivering polished outputs that drive growth.
Work Experience
Customer Support Representative at Teleperformance Rockwell
June 1, 2021 - December 1, 2022Handle calls, assist customers with hotel reservations; inbound/outbound calls; assist customers to book, reschedule, or cancel reservations; process refunds and manage subscriptions; email communications for product information and support.
General Virtual Assistant at Freelance CSR/HR Associate
September 1, 2021 - PresentGeneral virtual assistant duties including social media management, email campaigns, content creation, newsletters, calendar management, lead generation, admin tasks, project management, and website/landing page creation.
Education
Senior High School at Dr. Arquadio National High School
January 1, 2016 - January 1, 20181st Year College at Asian Institute of Computer Studies
January 1, 2018 - January 1, 2019Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education, Healthcare
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