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I am Tajdid Alam, a Senior Software Engineer with 7+ years of experience building SaaS platforms and data-driven dashboards using no-code and full-stack technologies. I’ve designed and delivered end-to-end survey engines, scoring pipelines, and intuitive results dashboards that translate stakeholder briefs into polished, plug-and-play interfaces. I thrive in cross-functional teams and take ownership of requirements alignment, platform maintainability, and on-time execution. I’m passionate about turning complex data and business needs into scalable, reliable software. I enjoy mentoring teammates, refining architectures for maintainability, and shipping feature-rich experiences that empower users to derive actionable insights from dashboards and surveys.…I am Tajdid Alam, a Senior Software Engineer with 7+ years of experience building SaaS platforms and data-driven dashboards using no-code and full-stack technologies. I’ve designed and delivered end-to-end survey engines, scoring pipelines, and intuitive results dashboards that translate stakeholder briefs into polished, plug-and-play interfaces. I thrive in cross-functional teams and take ownership of requirements alignment, platform maintainability, and on-time execution. I’m passionate about turning complex data and business needs into scalable, reliable software. I enjoy mentoring teammates, refining architectures for maintainability, and shipping feature-rich experiences that empower users to derive actionable insights from dashboards and surveys.

Tajdid Alam

Full Stack Developer, Web Developer, Back-End Developer, +3

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I am Tajdid Alam, a Senior Software Engineer with 7+ years of experience building SaaS platforms and data-driven dashboards using no-code and full-stack technologies. I’ve designed and delivered end-to-end survey engines, scoring pipelines, and intuitive results dashboards that translate stakeholder briefs into polished, plug-and-play interfaces. I thrive in cross-functional teams and take ownership of requirements alignment, platform maintainability, and on-time execution. I’m passionate about turning complex data and business needs into scalable, reliable software. I enjoy mentoring teammates, refining architectures for maintainability, and shipping feature-rich experiences that empower users to derive actionable insights from dashboards and surveys.…I am Tajdid Alam, a Senior Software Engineer with 7+ years of experience building SaaS platforms and data-driven dashboards using no-code and full-stack technologies. I’ve designed and delivered end-to-end survey engines, scoring pipelines, and intuitive results dashboards that translate stakeholder briefs into polished, plug-and-play interfaces. I thrive in cross-functional teams and take ownership of requirements alignment, platform maintainability, and on-time execution. I’m passionate about turning complex data and business needs into scalable, reliable software. I enjoy mentoring teammates, refining architectures for maintainability, and shipping feature-rich experiences that empower users to derive actionable insights from dashboards and surveys.

Available to hire

I am Tajdid Alam, a Senior Software Engineer with 7+ years of experience building SaaS platforms and data-driven dashboards using no-code and full-stack technologies. I’ve designed and delivered end-to-end survey engines, scoring pipelines, and intuitive results dashboards that translate stakeholder briefs into polished, plug-and-play interfaces. I thrive in cross-functional teams and take ownership of requirements alignment, platform maintainability, and on-time execution.

I’m passionate about turning complex data and business needs into scalable, reliable software. I enjoy mentoring teammates, refining architectures for maintainability, and shipping feature-rich experiences that empower users to derive actionable insights from dashboards and surveys.

Skills

Experience Level

Expert

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Intermediate

Language

English

Fluent

Chinese

Advanced

Work Experience

Senior Software Engineer at ServiceNow

July 1, 2023 - December 1, 2025

Owned busy React + TypeScript workflow screens (forms, tables, side panels) with emphasis on performance through render profiling, component trimming, and smooth handling of large datasets. Set patterns for GraphQL usage (fragments, pagination, cache behavior) to avoid bespoke approaches. Built shared UI utilities (typed helpers, hooks, validation) to reduce duplicate logic and speed reviews. Navigated enterprise constraints (permissions, edge cases, multi-config customers). Shipped AI-assisted experiences (summaries, suggested next steps, draft content) with review-before-apply safety. On the backend, wrote Python utilities/services for enrichment and automation; contributed to ASP.NET endpoints for integrations with improved validation and consistent error responses. Added telemetry that engineers actually use (timings, error codes, breadcrumbs). Aided releases with feature flags, staged rollouts, and rollback plans. On-call/triage: reproduced issues, shipped fixes, and authored runb

Senior Software Engineer at HubSpot

June 1, 2022 - June 1, 2023

Built CRM features in React + TypeScript with emphasis on clarity and maintainability. Implemented GraphQL-driven pages (lists, detail views, activity/timeline components) with predictable loading and error handling. Cleaned up state/data flows to reduce hidden dependencies. Tackled performance issues via profiling and instrumentation; built reusable hooks/utilities for fetching, caching, and error handling. Wrote Python/Django jobs for automation and sync workflows with emphasis on idempotency and clear logs. Managed integrations (webhooks, third-party APIs) with retries and safer failure handling. Worked with design/PM to trim scope while delivering solid features on schedule. Strengthened testing for high-traffic flows and introduced release hygiene (feature flags, staged rollouts, and documentation). Supported junior/mid engineers with pairing, reviews, and debugging strategies.

Software Engineer at Atlassian

July 1, 2019 - June 1, 2022

Shipped product work in a large React/TypeScript codebase with a focus on consistency and long-term maintainability. Built ticket/work-item flows (create/edit, comments, history views) and ensured edge cases didn’t derail usage. Worked across GraphQL/REST endpoints with stable contracts and predictable client behavior when data is partial or delayed. Improved slower screens by profiling and trimming unnecessary renders. Built reusable components aligned with existing patterns. Contributed to ASP.NET services/tools for auth alignment and consistent error outputs. Wrote Python scripts/services for automation and reporting tasks; kept them traceable. Added structured logging/metrics for diagnosability and helped with documentation that engineers actually read. Participated in incident response and postmortems, following through with fixes and not just action items. Collaborated across teams to reduce integration friction and supported onboarding and planning with realistic estimates and