KALLIOPI CHATZANTONAKI

Banking Security & Fraud Department Employee (Hybrid & Remote) at Piraeus Bank

Managed incoming and outgoing communication with customers regarding card or transaction issues. Reviewed and approved real-time transactions ensuring compliance and security. Communicated with customers involved in suspicious or fraudulent activities; blocked cards and transactions immediately. Handled escalated calls and coordinated with other departments for issue resolution.

Administrative Assistant at Cooling & Air Conditioning Company

Managed customer inquiries, emails, and prepared waybills.

Stamp Production Specialist at Bookstore

Produced custom stamps and handled printing tasks including posters and classic prints. Operated large-format Canon equipment. Handled print commands and produced high-quality large-format prints using the Canon imagePROGRAF PRO-6600.

Administrative Support – Accounting Department at I.E Lachnidakis & Co.E

Managed emails, calls, and customer payments.

Administrative Assistant at Transport Company

Managed administrative tasks including waybills and shipping documentation.

Administrative Assistant at Transport Company

Managed administrative tasks including waybills and shipping documentation. Coordinated schedules and correspondence for transport operations. Assisted with customer inquiries and internal logistics support.

Customer Support Representative at Supercell (via Teleperformance)

Managed customer inquiries via email.

Crew Assistant at Anek Lines

Assisted in onboard operations and supported passengers.