I am a strategic AI product leader who builds and scales AI/ML and Generative AI products and cloud-native data platforms that drive measurable business outcomes. I work at the intersection of AI innovation, product strategy, and enterprise execution, helping organizations move from fragmented data and manual workflows to intelligent, automated, and insight-driven systems. I lead the full AI product lifecycle—vision, roadmap, technical design, MLOps, launch, and adoption—delivering production-ready, trusted, and scalable solutions. My expertise spans GenAI assistants, RAG and agentic systems, NLP, predictive analytics, and Delta Lake modernization, deployed across Azure, Databricks, MLflow, Kubernetes, and OpenAI ecosystems.

Rajni Balian

I am a strategic AI product leader who builds and scales AI/ML and Generative AI products and cloud-native data platforms that drive measurable business outcomes. I work at the intersection of AI innovation, product strategy, and enterprise execution, helping organizations move from fragmented data and manual workflows to intelligent, automated, and insight-driven systems. I lead the full AI product lifecycle—vision, roadmap, technical design, MLOps, launch, and adoption—delivering production-ready, trusted, and scalable solutions. My expertise spans GenAI assistants, RAG and agentic systems, NLP, predictive analytics, and Delta Lake modernization, deployed across Azure, Databricks, MLflow, Kubernetes, and OpenAI ecosystems.

Available to hire

I am a strategic AI product leader who builds and scales AI/ML and Generative AI products and cloud-native data platforms that drive measurable business outcomes. I work at the intersection of AI innovation, product strategy, and enterprise execution, helping organizations move from fragmented data and manual workflows to intelligent, automated, and insight-driven systems.

I lead the full AI product lifecycle—vision, roadmap, technical design, MLOps, launch, and adoption—delivering production-ready, trusted, and scalable solutions. My expertise spans GenAI assistants, RAG and agentic systems, NLP, predictive analytics, and Delta Lake modernization, deployed across Azure, Databricks, MLflow, Kubernetes, and OpenAI ecosystems.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
See more

Work Experience

Applied AI Engineer (Azure AI Architecture & Governance) at TD Bank
December 1, 2023 - Present
Led the governance transition of Generative AI from R&D to Azure-native production with HITL and compliance controls. Built an Azure-native KYC onboarding platform aligned to OSFI Guideline E-23 and MRMs. Established reusable, grounded RAG patterns with Azure OpenAI to ensure grounded, traceable outputs. Expanded Azure AI Document Intelligence across Canadian identity documents and migrated serving from ACI to AKS for enterprise throughput and zero-downtime updates. Implemented explainable risk-scoring workflows using Azure ML AutoML to support compliance reviews. Collaborated with Risk, Privacy, and Compliance to mature the model lifecycle and MLOps with production monitoring and drift detection via Microsoft Sentinel. Built a RAG-based agentic AI system (LangChain) with grounded responses and audit-friendly outputs aligned with enterprise customer support workflows. Explored NLP/document understanding via Azure Language Studio and Cognitive Services to inform architecture; developed
Applied AI Engineer (Azure AI Architecture & Governance) – Fraud Detection & Automated Alerting (Azure) at TD Bank
May 1, 2023 - December 1, 2023
Expanded scope from descriptive monitoring to near real-time risk identification by embedding ML-based scoring into data pipelines. Designed a serverless, event-driven fraud detection workflow on Azure; developed classification and anomaly-detection models using Azure ML Designer; built low-latency REST inference endpoints via Azure Container Instances; orchestrated scoring and alerts with Azure Event Grid; integrated outputs with Microsoft Sentinel for centralized monitoring and triage.
Data Analyst / Engineer at TD Bank
September 1, 2018 - May 1, 2023
Supported automation of loan origination and title insurance workflows using SQL analysis and Azure Data Factory in a regulated environment. Translated business requirements into functional specifications with SMEs; conducted process modeling, gap analysis, and UAT for system enhancements. Built and maintained Azure Data Factory pipelines ingesting data from internal and external sources; delivered Power BI dashboards; ensured data quality through profiling, validation, and UAT in collaboration with QA and engineering teams.
Lead Automation Engineer at GS1
February 1, 2018 - September 1, 2018
Designed automation frameworks to validate GTIN, GLN, and barcode data integrity, reducing manual validation effort by 60% and improving data accuracy. Developed automated compliance validation scripts aligned with GS1 standards, reducing barcode rejection rates. Automated large-scale data quality checks across millions of product records, reducing data discrepancies.
Lead Automation Engineer at CISCO
May 1, 2016 - February 1, 2018
Automated network provisioning and configuration using JAVA, reducing manual deployment efforts and cutting provisioning time from days to hours. Designed and implemented CI/CD pipelines (Jenkins/GitLab) for network configuration validation and deployment. Built scalable automation frameworks supporting 1,000+ network devices across enterprise environments.
Technology Analyst at Infosys
November 1, 2009 - June 1, 2014
SAP BASIS engineer to manage end-to-end SAP lifecycle, from system builds and upgrades to patching, migrations, and cloud transformations.

Education

Master of Science in Computer Science at Concordia University
September 1, 2014 - April 1, 2016

Qualifications

Microsoft Certified: Azure Data Scientist Associate (DP-100)
January 11, 2030 - March 10, 2026
Microsoft Certified: Azure AI Engineer Associate (AI-102)
January 11, 2030 - March 10, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Telecommunications