Available to hire
I am Muhammad Faisal, a dedicated full-stack web developer with a solid foundation in computer science and extensive hands-on experience in Android app development, web development, and customer service.
I thrive on solving challenging problems, delivering high-quality work, and driving innovation through scalable web solutions. I focus on front-end and back-end technologies, API integration, responsive design, and creating engaging digital experiences that help businesses grow.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Content Marketing Specialist at SDGS
November 1, 2020 - August 31, 2022Developed and executed effective content marketing strategies to increase brand engagement. Analyzed customer experiences through targeted social media campaigns. Established and managed profiles on relevant social media platforms to enhance online presence. Curated targeted email campaigns to boost subscriber engagement and sustain messaging across diverse audiences. Implemented SEO-optimized content to improve search visibility and attract broader audiences interested in sustainable development. Curated and tailored case studies to improve project communications and stakeholder trust.
Web Developer at OMG Marketeer Islamabad
October 1, 2022 - December 31, 2023Led the development team in brainstorming and implementing innovative user interface designs. Conducted comprehensive reviews of application requirements and interface designs, ensuring adherence to quality standards. Designed, developed, and maintained WordPress websites, ensuring optimal performance and user experience. Implemented SEO best practices to improve site visibility and traffic. Managed web projects from concept to completion, meeting client specifications and deadlines. Implemented interactive front-end features and dynamic web components to enhance user engagement.
Customer Service Representative at Ans-Solution
January 1, 2017 - March 31, 2019Managed high volumes of inbound and outbound calls efficiently, maintaining customer satisfaction. Followed call center scripts to handle a variety of customer inquiries and issues. Demonstrated leadership by guiding team members and enhancing communication processes. Addressed technical inquiries with accurate information, ensuring timely service updates and resolution. Resolved service escalations with attention to detail, improving client satisfaction and fostering long-term loyalty.
Web Developer at Smartway Consultant
May 1, 2024 - August 31, 2025Remote-based web development role focused on delivering scalable and responsive web solutions with emphasis on user experience and performance.
Web Developer (Internship) at Smartway Consultant Islamabad
February 1, 2021 - February 28, 2025Developed and maintained full-stack web applications using PHP, HTML, CSS, and JavaScript. Built dynamic, responsive user interfaces and managed MySQL databases. Implemented RESTful APIs to connect front-end and back-end services and integrated third-party APIs. Used version control (Git) for collaborative development and ensured web performance and security best practices.
Education
BSc Computer Science at ARID Agriculture University Rawalpindi
January 1, 2016 - December 31, 2020FSc Pre-Engineering at Quaid-e-Azam College Swabi
January 1, 2014 - December 31, 2016Matriculation at Islamia Public High School ZaroBi
January 1, 2012 - December 31, 2014Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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