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I'm a junior software developer with a strong foundation in full-stack application development, relational database design, and RESTful API integration. I excel at turning requirements into scalable technical solutions using Java, Spring Boot, and PostgreSQL, and I have hands-on experience building and deploying web applications from requirements gathering through to delivery. I'm also a certified ServiceNow professional (CAD & CSA) with experience in scripting, workflow automation, and system configuration. I delivered a process automation solution at EyeMed that reduced resolution cycles from two weeks to 48 hours, and I prioritize clear documentation, collaboration, and a learner's mindset to help teams grow and operate new systems independently.…I'm a junior software developer with a strong foundation in full-stack application development, relational database design, and RESTful API integration. I excel at turning requirements into scalable technical solutions using Java, Spring Boot, and PostgreSQL, and I have hands-on experience building and deploying web applications from requirements gathering through to delivery. I'm also a certified ServiceNow professional (CAD & CSA) with experience in scripting, workflow automation, and system configuration. I delivered a process automation solution at EyeMed that reduced resolution cycles from two weeks to 48 hours, and I prioritize clear documentation, collaboration, and a learner's mindset to help teams grow and operate new systems independently.

Taylor Recalde

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I'm a junior software developer with a strong foundation in full-stack application development, relational database design, and RESTful API integration. I excel at turning requirements into scalable technical solutions using Java, Spring Boot, and PostgreSQL, and I have hands-on experience building and deploying web applications from requirements gathering through to delivery. I'm also a certified ServiceNow professional (CAD & CSA) with experience in scripting, workflow automation, and system configuration. I delivered a process automation solution at EyeMed that reduced resolution cycles from two weeks to 48 hours, and I prioritize clear documentation, collaboration, and a learner's mindset to help teams grow and operate new systems independently.…I'm a junior software developer with a strong foundation in full-stack application development, relational database design, and RESTful API integration. I excel at turning requirements into scalable technical solutions using Java, Spring Boot, and PostgreSQL, and I have hands-on experience building and deploying web applications from requirements gathering through to delivery. I'm also a certified ServiceNow professional (CAD & CSA) with experience in scripting, workflow automation, and system configuration. I delivered a process automation solution at EyeMed that reduced resolution cycles from two weeks to 48 hours, and I prioritize clear documentation, collaboration, and a learner's mindset to help teams grow and operate new systems independently.

Available to hire

I’m a junior software developer with a strong foundation in full-stack application development, relational database design, and RESTful API integration. I excel at turning requirements into scalable technical solutions using Java, Spring Boot, and PostgreSQL, and I have hands-on experience building and deploying web applications from requirements gathering through to delivery.

I’m also a certified ServiceNow professional (CAD & CSA) with experience in scripting, workflow automation, and system configuration. I delivered a process automation solution at EyeMed that reduced resolution cycles from two weeks to 48 hours, and I prioritize clear documentation, collaboration, and a learner’s mindset to help teams grow and operate new systems independently.

Skills

Experience Level

Expert

Expert

Expert

Expert

Work Experience

Account Coordinator at EyeMed

May 1, 2021 - Present

Led the creation of a question-based culture across the team, improving inter-departmental collaboration and knowledge sharing. Provided IT support for admin access issues and troubleshooted client and broker technical problems. Managed information systems workflows and automated processes, reducing cycle times from two weeks to 48 hours. Analyzed functional requirements and translated business needs into process improvements. Created technical documentation and client-facing user guides for self-service support. Demonstrated autonomy by managing multiple high-priority projects with minimal supervision.

Real Time Adherence Specialist (RTA) at EyeMed

February 1, 2019 - May 1, 2021

Oversaw operations for a diverse portfolio of high-volume retail lines to maintain a 90% response rate within the first minute of calling. Analyzed real-time operational data to identify adherence trends and proactively develop improvements, resulting in an 80% adherence rate. Integrated training requirements with predictive workload modeling to optimize labor allocation.