I'm a Web Server Administrator and Marketing Operations Supervisor with 19 years of experience in the BPO industry, focusing on digital marketing and customer service. I lead a team of website and layout designers, supervise technical training for websites and layouts, and manage WordPress sites from creation through migration and hosting. I also create print ads, online catalogs, and digital magazines for major advertisers, while maintaining website security and subscriptions up to date. I'm proficient in web hosting management, SMTP and email marketing, and I combine strong leadership with hands-on technical skills. My toolkit includes WordPress, HTML/CSS, MySQL, and Adobe Creative Suite, along with MS Office for daily reporting and analysis.

Christopher U. Gabonia

I'm a Web Server Administrator and Marketing Operations Supervisor with 19 years of experience in the BPO industry, focusing on digital marketing and customer service. I lead a team of website and layout designers, supervise technical training for websites and layouts, and manage WordPress sites from creation through migration and hosting. I also create print ads, online catalogs, and digital magazines for major advertisers, while maintaining website security and subscriptions up to date. I'm proficient in web hosting management, SMTP and email marketing, and I combine strong leadership with hands-on technical skills. My toolkit includes WordPress, HTML/CSS, MySQL, and Adobe Creative Suite, along with MS Office for daily reporting and analysis.

Available to hire

I’m a Web Server Administrator and Marketing Operations Supervisor with 19 years of experience in the BPO industry, focusing on digital marketing and customer service. I lead a team of website and layout designers, supervise technical training for websites and layouts, and manage WordPress sites from creation through migration and hosting. I also create print ads, online catalogs, and digital magazines for major advertisers, while maintaining website security and subscriptions up to date.
I’m proficient in web hosting management, SMTP and email marketing, and I combine strong leadership with hands-on technical skills. My toolkit includes WordPress, HTML/CSS, MySQL, and Adobe Creative Suite, along with MS Office for daily reporting and analysis.

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Language

English
Fluent

Work Experience

Website and Graphic Designer at RedTag Events & Productions
October 1, 2006 - January 1, 2008
Created websites with HTML and CSS; designed layouts for online and printed marketing materials such as website headers, banners, brochures, business cards, posters, flyers, newspaper ads, billboards and others.
Website and Graphic Designer at SupportSave Solutions
January 1, 2008 - May 1, 2009
Created WordPress websites and layout designs.
Team Leader, QA Specialist and Technical Support Rep. at SupportSave Solutions
May 1, 2009 - November 1, 2012
Team supervision for a job-hunting site www.Jobfox.com; ensured quality and deadlines; administrative tasks with MS Excel; facilitated trainings and coaching; provided technical support for a cloud hosting company www.Box.com.
Technical Support Representative for Websites and Other Digital Marketing at Author Solutions Philippines Inc.
January 1, 2013 - January 1, 2016
Provided technical support for websites and other digital marketing platforms; supported a global publishing company and contributed to marketing operations.
Web Server Administrator and Supervisor of Marketing Operations at Author Solutions Philippines Inc.
January 1, 2016 - Present
Led a team of Website and Layout Designers for print and digital marketing; supervised technical training; created WordPress websites and migrations; managed hosting for 5,000+ live websites; ensured website security and up-to-date subscriptions; oversaw SMTP-based email campaigns and newsletters.
Web Server Administrator and Supervisor of Marketing Operations at Author Solutions Philippines Inc. (Cebu, Philippines / Bloomington Indiana USA)
January 1, 2013 - January 1, 2016
Led a team of website and layout designers for print and digital marketing; supervised technical training for websites and layouts; created WordPress websites from inception to migration and hosting; produced print advertisements, online catalogs, and digital magazines for major advertisers (e.g., New York Times, Los Angeles Times, Reader’s Digest); maintained website security and managed subscriptions/renewals; oversaw hosting operations and email marketing campaigns; provided customer support leadership and day-to-day reporting.
Technical Support Representative for Websites and Other Digital Marketing at Author Solutions Philippines Inc. (Cebu, Philippines / Bloomington Indiana USA)
January 1, 2016 - January 1, 2026
Provided technical support for websites and digital marketing services within a cloud hosting environment; assisted clients with website issues, hosting configurations, and campaign deployments; contributed to process improvements and customer satisfaction; delivered ongoing training and knowledge transfer to teammates.
Team Leader, QA Specialist and Technical Support Rep at Support Save Solutions
May 1, 2009 - November 1, 2012
Led QA and technical support for a job-hunting site www.Jobfox.com; supervised team performance, ensured quality and deadlines; performed administrative tasks with MS Excel; delivered trainings and coaching for team members; provided cloud hosting technical support (www.Box.com).
Website and Graphic Designer at Box.com (Cloud Hosting)
January 1, 2008 - May 1, 2009
Created WordPress websites and layout designs; built pages using HTML and CSS; contributed to design for marketing materials.

Education

Bachelor of Science in Information Technology, Major in Graphics and Web Design Development at CIT University, Cebu City, Philippines
January 11, 2030 - January 1, 2006
Bachelor of Science in Information Technology, Major in Graphics and Web Design Development at CIT University, Cebu City Philippines
January 11, 2030 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Computers & Electronics