Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
IT Help Desk Assistant at Computer Commons, Brock University
September 1, 2023 - August 1, 2024Provided front-line technical support for account access, printing, and network connectivity issues. Diagnosed and resolved issues on Windows and macOS workstations, including hardware troubleshooting. Logged support requests using internal help desk tools and documented resolutions for knowledge sharing.
Research Assistant at Brock University
August 1, 2022 - December 1, 2022Developed cross-browser compatible websites using PHP and WordPress within Agile/Scrum workflows. Built and refined user interfaces with JavaScript, HTML, CSS, and jQuery to improve responsiveness.
Food Service Worker at Aramark, Brock University
August 1, 2022 - PresentProcess large volumes of daily customer orders with accuracy and speed in high-pressure environments. Manage cash and POS transactions while maintaining clear communication and professional service.
Education
Honours Bachelor of Science in Computer Science at Brock University
May 1, 2021 - September 1, 2025Qualifications
Industry Experience
Education, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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