Hi, I'm Shu Chen, a Backend / Platform Engineer with 5+ years of experience building and supporting production systems, data processing workflows, and automation in high-availability environments. I specialize in backend development, APIs, distributed systems, and observability. I enjoy working across the full lifecycle from architecture and development to deployment, monitoring, and production support, with a strong focus on reliability, observability, and operational stability.

Hi, I'm Shu Chen, a Backend / Platform Engineer with 5+ years of experience building and supporting production systems, data processing workflows, and automation in high-availability environments. I specialize in backend development, APIs, distributed systems, and observability. I enjoy working across the full lifecycle from architecture and development to deployment, monitoring, and production support, with a strong focus on reliability, observability, and operational stability.

Available to hire

Hi, I’m Shu Chen, a Backend / Platform Engineer with 5+ years of experience building and supporting production systems, data processing workflows, and automation in high-availability environments.

I specialize in backend development, APIs, distributed systems, and observability. I enjoy working across the full lifecycle from architecture and development to deployment, monitoring, and production support, with a strong focus on reliability, observability, and operational stability.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Backend / Platform Engineer at OpenBet
March 1, 2022 - Present
Developed and maintained backend services for high-traffic production platforms used by multiple clients. Built automation scripts and data processing tools to synchronize and manage data across multiple systems and databases. Supported production systems, troubleshooting issues and ensuring system reliability and stability. Participated in system upgrades and deployments across multiple environments (dev, test, production) using CI/CD pipelines and Ansible. Worked with messaging systems (RabbitMQ/Pub/Sub) to support event-driven data processing between services. Designed and implemented backend features and APIs used by internal systems and external partners. Monitored system performance using Grafana, New Relic, Sentry to identify and resolve issues. Coordinated a major system upgrade project (OGS 1.6). Wrote technical documentation for system architecture, deployment processes, and operational procedures.
Full-stack Software Engineer at Superbalist.com
February 1, 2019 - February 1, 2022
Developed backend services for e-commerce checkout, payment, and order processing systems. Worked with MySQL and data pipelines to process order, delivery, and payment data. Performed load testing and performance analysis for high-traffic events (e.g., Black Friday), identifying bottlenecks and optimizing database queries. Integrated third-party services and APIs, ensuring reliable data exchange between systems.

Education

Master of Science in Computer Science at University of the Western Cape
February 1, 2017 - December 1, 2019
Bachelor of Science Honours in Computer Science at University of the Western Cape
February 1, 2016 - December 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Gaming, Retail

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

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