I am Ali Riahi, a Bachelor of Computer Systems Engineering with specialization in Embedded Systems and IoT, currently pursuing a DevOps Engineering diploma. I am a full-stack web and mobile development professional with expertise in both backend and frontend technologies, and I bring experience in business management, project management, blockchain technology, supply chain optimization, and customer support. I am based in Ben Arous, Tunisia, and I enjoy art creation and creative problem solving. I have hands-on experience across IoT, cloud, AI/ML, and DevOps, and I’ve completed multiple freelance projects as a full-stack developer. I’m active in IEEE FST RAS Chapter and ENACTUS, and I enjoy music, gaming, theatre, cinema, and literature.

Ali Riahi

I am Ali Riahi, a Bachelor of Computer Systems Engineering with specialization in Embedded Systems and IoT, currently pursuing a DevOps Engineering diploma. I am a full-stack web and mobile development professional with expertise in both backend and frontend technologies, and I bring experience in business management, project management, blockchain technology, supply chain optimization, and customer support. I am based in Ben Arous, Tunisia, and I enjoy art creation and creative problem solving. I have hands-on experience across IoT, cloud, AI/ML, and DevOps, and I’ve completed multiple freelance projects as a full-stack developer. I’m active in IEEE FST RAS Chapter and ENACTUS, and I enjoy music, gaming, theatre, cinema, and literature.

Available to hire

I am Ali Riahi, a Bachelor of Computer Systems Engineering with specialization in Embedded Systems and IoT, currently pursuing a DevOps Engineering diploma. I am a full-stack web and mobile development professional with expertise in both backend and frontend technologies, and I bring experience in business management, project management, blockchain technology, supply chain optimization, and customer support. I am based in Ben Arous, Tunisia, and I enjoy art creation and creative problem solving.

I have hands-on experience across IoT, cloud, AI/ML, and DevOps, and I’ve completed multiple freelance projects as a full-stack developer. I’m active in IEEE FST RAS Chapter and ENACTUS, and I enjoy music, gaming, theatre, cinema, and literature.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

Arabic
Fluent
English
Advanced
French
Advanced
German
Beginner

Work Experience

Customer Support Agent at Active Contact
June 1, 2022 - September 1, 2022
Provided comprehensive customer service for Total Energies France, Engie, Eni, and Vattenfall, including troubleshooting outages at the meter or installation level via telephone. Estimated customer consumption and successfully sold energy and insurance contracts.
Intern in the IT department at International Union Of Banks
February 1, 2024 - May 1, 2024
Intern in the IT department gaining exposure to IT operations and banking systems.
Customer Support Agent at 5CA
October 1, 2024 - May 1, 2025
Worked with a Gaming Company, helping players with issues and guiding them through solutions.
Associate Embedded Systems Testing Engineer at Capgemini
June 1, 2025 - September 1, 2025
Manual testing and defect management for BMW ECUs, including creating tickets and gathering data from test benches using BMW-specific tools.

Education

Baccalaureate in Mathematics at Pioneer High School of Hammam Lif
January 11, 2030 - January 1, 2021
National Degree of Computer Systems Engineering with the specialty of Internet Of Things and Embedded Systems at Faculty of Sciences Tunis
January 11, 2030 - June 1, 2024
DevOps Engineering Diploma at ESPRIT
January 11, 2030 - April 8, 2026

Qualifications

DevOps Engineering Diploma
January 11, 2030 - April 8, 2026

Industry Experience

Computers & Electronics, Software & Internet, Gaming, Professional Services, Media & Entertainment