Led a team in a fast-paced environment; communicated clearly with team members and management to ensure smooth collaboration and problem-solving; planned, supervised, and coordinated key operations to ensure efficiency, consistency, and high performance; aligned the team toward ambitious performance goals contributing to top-ranking results at the state level; managed high volumes of phone and in-person communication with professionalism and strong client-facing presence.

Barista at Ola Juice Bar

May 1, 2022 - April 1, 2023

Maintained strong interpersonal skills while completing other tasks; handled multiple tasks at once; communicated clearly with guests while upholding a high level of professionalism.

Director at Chick-fil-A

December 1, 2024 - Present

Led and managed a cross-functional team of 50+ individuals, coordinating workflows and ensuring alignment with project goals and timelines; motivated team members to foster collaboration, accountability, and high-quality creative output; oversaw multiple concurrent projects, managing both individual and team deliverables from concept through execution; analyzed numerical and performance data to inform design decisions, refine project strategies, and strengthen ongoing initiatives; designed and implemented company-wide training programs to improve skills, consistency, and operational efficiency.