I'm Joel Gathercole, a senior software developer and technology consultant with 20+ years of full-stack development, database programming, and API design. I architect secure, highly available platforms across healthcare and SaaS domains, leading cloud migrations, EMR integrations, and multi-tenant deployments. I enjoy turning complex problems into reliable, scalable solutions and collaborating with cross-functional teams to deliver production-grade systems. I build CI/CD pipelines and event-driven workflows, demonstrating expertise in HIPAA-compliant messaging, SOC 2 Type II controls, and resilient data exchange via RESTful APIs and HL7/FHIR. I thrive in fast-paced environments and enjoy guiding teams through technology choices, cloud transitions, and secure architectural decisions.

Joel Gathercole

I'm Joel Gathercole, a senior software developer and technology consultant with 20+ years of full-stack development, database programming, and API design. I architect secure, highly available platforms across healthcare and SaaS domains, leading cloud migrations, EMR integrations, and multi-tenant deployments. I enjoy turning complex problems into reliable, scalable solutions and collaborating with cross-functional teams to deliver production-grade systems. I build CI/CD pipelines and event-driven workflows, demonstrating expertise in HIPAA-compliant messaging, SOC 2 Type II controls, and resilient data exchange via RESTful APIs and HL7/FHIR. I thrive in fast-paced environments and enjoy guiding teams through technology choices, cloud transitions, and secure architectural decisions.

Available to hire

I’m Joel Gathercole, a senior software developer and technology consultant with 20+ years of full-stack development, database programming, and API design. I architect secure, highly available platforms across healthcare and SaaS domains, leading cloud migrations, EMR integrations, and multi-tenant deployments. I enjoy turning complex problems into reliable, scalable solutions and collaborating with cross-functional teams to deliver production-grade systems.

I build CI/CD pipelines and event-driven workflows, demonstrating expertise in HIPAA-compliant messaging, SOC 2 Type II controls, and resilient data exchange via RESTful APIs and HL7/FHIR. I thrive in fast-paced environments and enjoy guiding teams through technology choices, cloud transitions, and secure architectural decisions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Residential Redevelopment Lead at Joel & Nanz Inc.
January 1, 2018 - Present
Managed full life cycle of 7 residential flips, including structural repairs, carpentry, and site-prep.
Property & Maintenance Specialist at Irish Town, NB
January 1, 2024 - Present
Oversee comprehensive landscaping, mechanical repairs, and seasonal site upkeep for local properties.
Warehouse Associate & Tech Support at Stokes Warehouse, Montreal
January 1, 2004 - January 1, 2007
Top-tier producer retained during off-peak seasons; expertly managed shipping manifests and forklift operations.
Director of IT / Senior Architect at Triage Logic / Joel & Nanz Inc (Remote)
January 1, 2006 - January 1, 2026
Demonstrated 20 years of leadership, complex scheduling, and project logistics management.
Director of IT / Senior Architect at Triage Logic / Joel & Nanz Inc, Remote
January 1, 2006 - December 31, 2026
Demonstrated 20 years of leadership, complex scheduling, and project logistics management.
Director of IT & Senior Software Developer at Triage Logic LLC
January 1, 2006 - Present
Architected full-stack nurse triage systems using Java and Angular for nationwide health care clients. Modernized telephony systems including Asterisk, SIP, and WebRTC. Designed secure HIPAA-compliant messaging and encrypted fax workflows. Implemented SOC 2 Type II security controls and documentation. Built CI/CD pipelines and managed multi-environment deployments. Engineered HL7/FHIR EMR integrations and secure clinical data exchange through RESTful APIs. Migrated on-premise systems to Google Cloud Platform.
Owner, Lead Architect, AI System Designer at Joel & Nanz Inc.
January 1, 2018 - Present
Architect of Maple Receptionist, Maple Concierge, Maple Expense, and other AI-powered SaaS products using full stack development best practices. Built AI-driven voice receptionist systems with event handling and messaging using Kafka, fully integrated with Telnyx. Developed RESTful APIs for multi-tenant property management systems with Stripe integration. Engineered compliant SMS frameworks including 10DLC and Toll-Free. Designed financial OCR and bookkeeping automation systems. Built full client portals, internal admin systems, and AI configuration dashboards using Angular to support rapid multi-tenant environments. Managed cloud infrastructure, SSL certificates, and email security (SPF/DKIM/DMARC). Telecom / Asterisk Consulting: VoIP & Call Center Engineer; built SIP routing, IVR systems, and redundant queues; supported 24/7 operations including a 100+ agent center in Malaysia.

Education

High School Diploma at High School
January 11, 2030 - April 9, 2026
Advanced Mathematics & Entrepreneurship at Quebec English School System
January 1, 1996 - April 9, 2026

Qualifications

Valid Driver's License & Reliable Vehicle
January 11, 2030 - April 9, 2026
High School Diploma
January 11, 2030 - April 9, 2026
Valid Driver's License
January 11, 2030 - April 9, 2026
SOC 2 Type II Governance
January 11, 2030 - April 9, 2026
HIPAA Security & Privacy
January 11, 2030 - April 9, 2026
Linux Systems Administration
January 11, 2030 - April 9, 2026
AI Governance and Risk Management (Practical)
January 11, 2030 - April 9, 2026

Industry Experience

Real Estate & Construction, Transportation & Logistics, Manufacturing, Professional Services, Other, Healthcare, Software & Internet