Michelle Gong

Extensively worked on tooling for AI interface, including file processing, file exports, workspace-scoped feedback, automated workflows with revision history, and memory retention in Django. Created data governance policies feature with frontend in React to detect, track, and remediate issues such as insufficient PII tagging in connected data.

Calibrated filtering system used when serving personalized Prime Video promotional content in cases where the user is seen as a potential child across microservices implemented in Java and Kotlin. Migrated to dynamic AWS scaling system for multiple services in order to minimize server upkeep costs.

Set up KPIs and contributed to the early stages of subscription feature bundling API in Ruby. Extended online billing microservices to emit usage data feeds on the 2+ million merchants billed monthly for Square services. Added self-serve refund, reactivate, and tier change subscription features through the Merchant Support dashboard using Ember.js.