Hi, I’m Erika M. Alberto, a detail-oriented and highly organized administrative professional based in Hawke’s Bay, New Zealand, with experience in customer service, data management, and operations support. I excel at email and calendar management, data entry, and client communication, and I thrive in remote work environments. I’m tech-savvy, adaptable, and quick to learn new systems. In my roles, I delivered remote and on-site support, managed communications, prepared reports and training materials, and ensured accurate records. I’m passionate about delivering reliable administrative support and maintaining smooth operations, with a collaborative and proactive approach to work.

Erika M. Alberto

Hi, I’m Erika M. Alberto, a detail-oriented and highly organized administrative professional based in Hawke’s Bay, New Zealand, with experience in customer service, data management, and operations support. I excel at email and calendar management, data entry, and client communication, and I thrive in remote work environments. I’m tech-savvy, adaptable, and quick to learn new systems. In my roles, I delivered remote and on-site support, managed communications, prepared reports and training materials, and ensured accurate records. I’m passionate about delivering reliable administrative support and maintaining smooth operations, with a collaborative and proactive approach to work.

Available to hire

Hi, I’m Erika M. Alberto, a detail-oriented and highly organized administrative professional based in Hawke’s Bay, New Zealand, with experience in customer service, data management, and operations support. I excel at email and calendar management, data entry, and client communication, and I thrive in remote work environments. I’m tech-savvy, adaptable, and quick to learn new systems.

In my roles, I delivered remote and on-site support, managed communications, prepared reports and training materials, and ensured accurate records. I’m passionate about delivering reliable administrative support and maintaining smooth operations, with a collaborative and proactive approach to work.

See more

Language

English
Advanced

Work Experience

Clinical Application Specialist (MLT) at TNC Everlight Philippines, Inc
March 1, 2025 - Present
Delivered remote and on-site support to clients; managed client communication, scheduling, and follow-ups; prepared reports, documentation, and training materials; maintained accurate records and service logs; marketing: editing promotional materials using Canva.
Medical Laboratory Technologist at Aventus Medical Care Inc.
July 1, 2023 - December 1, 2024
Performed accurate data entry and maintained records; handled client inquiries and provided customer support; coordinated workflow in a fast-paced environment; ensured compliance with quality and documentation standards; encoded client information in EMR system.
Clinical Laboratory Intern at Chinese General Hospital and Medical Center
November 1, 2021 - June 1, 2022
Assisted with routine laboratory procedures and specimen preparation; collected nasopharyngeal and oropharyngeal swabs for COVID-19 testing; verified and entered laboratory data; supported timely and accurate release of results.
Kitchen Administrative Staff at Oriental Hotels and Resorts
September 1, 2014 - March 1, 2015
Managed inventory records and supplier coordination; coordinated with suppliers and tracked deliveries; maintained records of purchases and staff schedules; supported daily administrative operations.

Education

Postgraduate Diploma in Health Science at Eastern Institute of Technology – Hawke’s Bay Campus
July 1, 2026 - April 10, 2026
Bachelor of Science in Medical Technology at Chinese General Hospital Colleges – Philippines
January 11, 2030 - April 10, 2026
Bachelor of Science in Business Administration (Marketing Management) at Bicol University – Philippines
January 11, 2030 - April 10, 2026

Qualifications

IELTS – Overall Band Score: 7.0; CEFR Level: C1
January 11, 2030 - April 10, 2026

Industry Experience

Healthcare, Life Sciences, Professional Services, Education, Media & Entertainment

Hire a Content Creator

We have the best content creator experts on Twine. Hire a content creator today.